Cybersecurity Relationship Manager
22 hours ago
The role of a Cybersecurity Relationship Manager at Flint Studio involves cultivating and nurturing strong relationships with existing customers, driving cross-sell and upsell opportunities within our cybersecurity solutions portfolio.
A successful candidate will possess a customer-first mindset, working closely with clients to understand their evolving cybersecurity needs and helping them realise additional value through our expanded services and offerings.
- Key Responsibilities:
- Develop and maintain long-term relationships with existing customers to comprehend their changing cybersecurity requirements.
- Identify opportunities to cross-sell additional cybersecurity solutions and services, as well as upsell premium offerings to existing clients.
- Maintain high customer satisfaction and engagement to improve retention rates, while proactively addressing concerns or roadblocks.
- Collaborate with the technical teams to provide customized solutions based on customer needs, articulating the value proposition of our product portfolio.
- Expand relationships with customers who have regional operations in South Africa and Sub-Saharan Africa.
- Proven experience in business development, account management, or sales roles, preferably within the cybersecurity or IT sector.
- Familiarity with the cybersecurity landscape, including key products, services, and technologies.
- Strong relationship-building and interpersonal skills, with a customer-centric approach.
- Demonstrated success in achieving cross-sell and upsell goals.
- Ability to communicate complex technical solutions to non-technical stakeholders.
- Knowledge of the South African and Sub-Saharan African markets.
- Competitive salary and commission structure.
- Opportunities for professional growth and development.
- A collaborative and innovative work environment.
- Access to cutting-edge cybersecurity technologies.
Estimated Salary: R20,000 to R35,000 per month. The compensation is dependent on experience and qualifications.
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