Cybersecurity Relationship Manager

22 hours ago


Sandton, South Africa Flint Studio Full time
Job Description

The role of a Cybersecurity Relationship Manager at Flint Studio involves cultivating and nurturing strong relationships with existing customers, driving cross-sell and upsell opportunities within our cybersecurity solutions portfolio.

A successful candidate will possess a customer-first mindset, working closely with clients to understand their evolving cybersecurity needs and helping them realise additional value through our expanded services and offerings.

  • Key Responsibilities:
  • Develop and maintain long-term relationships with existing customers to comprehend their changing cybersecurity requirements.
  • Identify opportunities to cross-sell additional cybersecurity solutions and services, as well as upsell premium offerings to existing clients.
  • Maintain high customer satisfaction and engagement to improve retention rates, while proactively addressing concerns or roadblocks.
  • Collaborate with the technical teams to provide customized solutions based on customer needs, articulating the value proposition of our product portfolio.
  • Expand relationships with customers who have regional operations in South Africa and Sub-Saharan Africa.
Required Skills and Qualifications
  • Proven experience in business development, account management, or sales roles, preferably within the cybersecurity or IT sector.
  • Familiarity with the cybersecurity landscape, including key products, services, and technologies.
  • Strong relationship-building and interpersonal skills, with a customer-centric approach.
  • Demonstrated success in achieving cross-sell and upsell goals.
  • Ability to communicate complex technical solutions to non-technical stakeholders.
  • Knowledge of the South African and Sub-Saharan African markets.
Benefits
  • Competitive salary and commission structure.
  • Opportunities for professional growth and development.
  • A collaborative and innovative work environment.
  • Access to cutting-edge cybersecurity technologies.

Estimated Salary: R20,000 to R35,000 per month. The compensation is dependent on experience and qualifications.



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