Travel Sales and Marketing Specialist Role
1 week ago
Our team is looking for a highly motivated and results-driven Sales Executive to drive sales and promote our hospitality services. As a key player in enhancing customer satisfaction and loyalty, you will play a crucial role in building strong relationships with clients and identifying upselling and cross-selling opportunities.
About the RoleThis is a remote/work from home post, and the ideal candidate will be based in either Gqeberha or East London.
Key Responsibilities- Client Engagement: Establish strong relationships with clients through effective communication, addressing their concerns, and providing timely responses to inquiries.
- Product Knowledge: Develop a comprehensive understanding of our hospitality services and offerings, enabling you to effectively communicate the value propositions and benefits to clients.
- Sales Generation: Proactively reach out to existing clients to identify upselling and cross-selling opportunities, generate leads, and follow up on inquiries to convert prospects into clients.
- Quoting and Proposal Creation: Prepare accurate and detailed quotes for clients based on their specific needs and create compelling proposals that highlight the value of our services.
- Order Processing: Facilitate seamless transactions and ensure timely delivery of services by collaborating with internal departments.
- Sales Reporting and Analysis: Maintain accurate records of sales activities, client interactions, and order statuses, providing regular reports to the sales manager on sales performance.
- Customer Feedback and Improvement: Gather feedback from clients to understand their satisfaction and areas for improvement, contributing to continuous improvement.
- Promote the Company and Ownership: Train sales agents/bookers on effectively promoting the benefits and features of our company, highlighting advantages such as access to exclusive resorts and discounted rates.
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