Customer Experience Ambassador

6 hours ago


Cape Town, Western Cape, South Africa TTEC Full time

We are seeking a Customer Service Representative Nights to join our team in Cape Town, South Africa. As a Customer Service Representative – Nights, you will be the face of TTEC's customer service and play a crucial role in delivering exceptional customer experiences.

About the Role

This is a unique opportunity to work with a leading customer experience company that values its employees. You will be part of a dynamic team that is passionate about making customers happy.

As a Customer Service Representative Nights, your primary responsibility will be to handle incoming communications from customers, providing timely and accurate responses to their inquiries. You will also conduct research to provide answers for customers to resolve their issues.

Key Responsibilities:
  • Handle incoming communications from customers via phone, email, or chat
  • Conduct research to provide answers for customers to resolve their issues
  • Provide timely and accurate responses to customer inquiries
Requirements:

To be successful in this role, you will need to have:

  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Excellent communication and problem-solving skills
  • A passion for helping others
Benefits:

We offer a competitive salary range of R 250,000 - R 350,000 per annum, depending on experience. Additionally, you can expect:

  • A supportive and inclusive work environment
  • Opportunities for career growth and professional development
  • A comprehensive benefits package, including health and wellness incentives, tuition reimbursement, and paid time off
About TTEC

TTEC is a global company that values diversity and inclusivity. We strive to create a workplace where everyone feels valued, empowered, and comfortable being themselves. If you are passionate about delivering exceptional customer experiences and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



  • Cape Town, Western Cape, South Africa Virgin Active South Africa Pty Ltd Full time

    We are seeking a skilled Fitness Experience Ambassador to join our team at Virgin Active South Africa Pty Ltd.About the RoleThe Fitness Experience Ambassador will be responsible for delivering exceptional customer experiences across all aspects of our fitness facilities. This includes providing personalized service, engaging with members, and ensuring that...


  • Cape Town, Western Cape, South Africa The Building Company Full time

    Job Title: Customer Service AmbassadorWe are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at The Building Company. As a key member of our staff, you will be responsible for providing exceptional service to our staff, customers, and visitors.About the Role:The primary objective of this role is to maintain a high...


  • Cape Town, Western Cape, South Africa TTEC Full time

    About TTECTTEC is a global leader in customer experience technology and services. We are passionate about making customers happy, and our mission is to deliver exceptional experiences that drive business results.Job OverviewWe are seeking an experienced CUSTOMER EXPERIENCE AMBASSADOR - AUTOMOTIVE EXPERT to join our team in Cape Town, South Africa. As a key...


  • Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time

    At Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...


  • Cape Town, Western Cape, South Africa TTEC Full time

    Be part of a dynamic global team at TTEC, where you'll play a vital role in delivering exceptional customer experiences. As a Customer Service Representative Nights, you'll be working on-site in Cape Town, South Africa.About the RoleThis is an exciting opportunity to join our team and contribute to the success of our customers. Your primary responsibility...


  • Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time

    Job OverviewHuntswood, a global leader in customer experience solutions, is seeking highly motivated and experienced Customer Service Advisers to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:• Provide timely and accurate...


  • Cape Town, Western Cape, South Africa RareCruit Full time

    RareCruit is seeking an exceptional Customer Success Consultant to join our team. This role offers a competitive salary of $80,000 - $110,000 per annum, depending on experience.


  • Cape Town, Western Cape, South Africa Black Ink Promotions Full time

    Job Description:We are seeking a friendly and enthusiastic individual to join our retail team as a Customer Service Ambassador. As a key member of the store team, you will play a crucial role in creating an exceptional shopping experience for our customers.Responsibilities:Customer Service: Provide outstanding service by greeting customers, assisting with...


  • Cape Town, Western Cape, South Africa The Unlimited Force Full time

    About The Unlimited ForceWe are a dynamic retail organization dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a motivated and enthusiastic customer service ambassador to join our team at The Unlimited Force. As a key member of our sales team, you will play a vital role in ensuring a positive shopping experience for our...

  • Sales Ambassador

    4 weeks ago


    Cape Town, Western Cape, South Africa Status Staffing Full time

    About the Role: We are seeking a Sales Ambassador to join our team at Status Staffing.">Company Overview: Our company is committed to providing excellent service and support to our customers. As a Sales Ambassador, you will play a key role in delivering this commitment.">Salary: The salary for this position is R5000.00 per month, with opportunities for...


  • Cape Town, Western Cape, South Africa The Building Company Full time

    Job OverviewThe Customer Service Ambassador will be responsible for managing the business cash till, receiving customer payments, and ensuring the security of all receipts and till contents. Additionally, they will handle switchboard duties, including answering incoming calls, transferring calls, and taking accurate messages.Key ResponsibilitiesGreet...


  • Cape Town, Western Cape, South Africa Recruit King Full time

    Job Opportunity at Recruit KingWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Ambassador for Beauty Services at our spa in Newlands.Key Responsibilities:To provide exceptional customer service and ensure a positive experience for clients.To maintain a high level of knowledge about beauty services and...

  • Experience Ambassador

    3 weeks ago


    Cape Town, Western Cape, South Africa MyRunway Full time

    About the RoleWe are looking for a highly motivated Client Support Specialist to join our team at MyRunway. As a key member of our customer-centric team, you will be responsible for delivering exceptional customer experiences and resolving queries efficiently.Main ResponsibilitiesProvide top-notch customer support through various channels, ensuring timely...


  • Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

    Job Title: Beauty Product AmbassadorAre you passionate about beauty and ready to take on new challenges? We invite you to apply for this exciting role as a Beauty Product Ambassador with Isilumko Staffing (JHB).Company OverviewOur client is a reputable brand in the beauty industry, seeking an experienced ambassador to promote their products in various malls...


  • Cape Town, Western Cape, South Africa TTEC Full time

    Unlock a Rewarding Career with TTECWe are seeking a talented Customer Service Representative to join our team in Cape Town, South Africa. As a key member of our global community, you will play a vital role in delivering exceptional customer experiences that exceed expectations.About the RoleAs a Customer Service Ambassador for Automotive Brands, your primary...

  • Front Desk Ambassador

    1 month ago


    Cape Town, Western Cape, South Africa Fempower Full time

    Job Title: Front Desk AmbassadorSalary: $60,000 - $80,000 per yearAbout FempowerFempower is a leading hospitality company dedicated to providing exceptional guest experiences. We are seeking a highly skilled and detail-oriented Front Desk Ambassador to join our team.Job DescriptionThe Front Desk Ambassador is responsible for ensuring seamless guest arrivals...


  • Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time

    About Customer Experience People SA LtdWe are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. Our team is passionate about building meaningful connections with our customers and employees alike.


  • Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

    At Isilumko Staffing (JHB), we are looking for a skilled Greenlight Expert Ambassador to join our team. As a Greenlight Expert Ambassador, you will play a key role in delivering 5-star support to driver-partners and riders.The estimated salary for this position is R120,000 - R180,000 per year, depending on experience.Job Description:Deliver high-quality...


  • Cape Town, Western Cape, South Africa Ground One Direct Marketing Full time

    We are seeking a dynamic Retail Sales Ambassador to join our team at Ground One Direct Marketing. As a Retail Sales Ambassador, you will be responsible for promoting and selling our products to clients, building relationships, and contributing to our sales targets.">This is an entry-level position that offers the best possible training and assistance, making...


  • Cape Town, Western Cape, South Africa Ground One Direct Marketing Full time

    Job Title: Retail Sales AmbassadorAt Ground One Direct Marketing, we are seeking a highly motivated and energetic Retail Sales Agent to join our team. As a Brand Ambassador, this entry-level position offers a unique opportunity to develop sales skills and contribute to our success.Key Responsibilities:Promote and sell products to clientsBuild strong...