Experience Ambassador

2 days ago


Cape Town, Western Cape, South Africa MyRunway Full time
About the Role

We are looking for a highly motivated Client Support Specialist to join our team at MyRunway. As a key member of our customer-centric team, you will be responsible for delivering exceptional customer experiences and resolving queries efficiently.

Main Responsibilities
  • Provide top-notch customer support through various channels, ensuring timely and effective resolution of issues.
  • Develop and maintain strong relationships with customers, leveraging excellent communication skills to build trust and loyalty.
  • Work collaboratively with internal teams to resolve order-related issues and drive customer satisfaction.
  • Efficiently manage administrative tasks, demonstrating adaptability and a proactive approach.
Essential Skills and Qualifications
  • A minimum of two years of experience in customer-facing roles, with a proven track record of delivering excellent results.
  • Exceptional problem-solving skills, with the ability to think critically and creatively.
  • Strong organizational and interpersonal skills, with the capacity to work effectively in a dynamic team environment.
  • A degree or diploma is beneficial but not mandatory; we prioritize candidates with relevant experience and a strong work ethic.
Compensation Package

The estimated salary range for this role is $50,000 - $60,000 per annum, commensurate with experience.



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