Senior Business Process Improvement Manager

3 days ago


Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full time
Job Description:

We are seeking a highly skilled Senior Business Process Improvement Manager to join our team at Liham Consulting Pty (Ltd).

This role involves monitoring, inspecting and proposing measures to improve Channels, ensuring they operate efficiently and effectively.

The ideal candidate will have experience in handling client escalations, preparing and implementing quality assurance policies and procedures, as well as performing routine inspections and quality tests.

Additionally, the successful candidate will be responsible for troubleshooting and ensuring quality control, measuring customer satisfaction.

Qualifications and Skills:

The successful candidate must have a Degree in Business Management/ Commerce and/or Finance, with a strong background in finance services industry.

A valid driver's license and clear criminal and credit record are also essential requirements.

Benefits and Compensation:

The estimated annual salary for this position is $80,000 - $120,000 AUD, commensurate with experience.

Suitable candidates will be contacted. If you do not receive a response within 14 days, please consider your application unsuccessful.



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