Senior Business Process Optimization Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Telebest Full time

Telebest is a dynamic and innovative organization based in Sandton, seeking an experienced Senior Business Process Optimization Specialist. This role involves analyzing and documenting business processes to ensure efficiency and identifying areas for improvement.

Responsibilities:

  • Process Analysis and Documentation: Conduct thorough analysis of existing business processes to identify inefficiencies and opportunities for improvement.
  • Testing and Quality Assurance: Develop and implement testing strategies to ensure that business processes are operating efficiently and effectively.
  • SLA Definition and Management: Collaborate with stakeholders to define and manage Service Level Agreements (SLAs) for business processes.
  • Efficiency Evaluation and Elimination: Identify and eliminate inefficiencies in business processes to improve overall productivity and efficiency.
  • User Privileges and Security Administration: Administer user privileges and security protocols to ensure that access to systems and data is secure and controlled.
  • Audit and Compliance: Conduct regular audits to ensure that business processes are being executed according to design and meet regulatory requirements.

We estimate the salary for this position to be around R250,000 - R350,000 per annum, depending on experience. If you are a motivated and detail-oriented professional with a passion for process optimization, please submit your CV and most recent payslip for consideration.



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