Business Operations Improvement Manager

4 days ago


Johannesburg, Gauteng, South Africa Psybergate Full time

Role Overview:

We are seeking a Strategic Business Solutions Expert to join our team at Psybergate. This is a remote position, and candidates should be residing within the traveling distance as circumstances of the opportunity can change.

About the Role:

The Strategic Business Solutions Expert will work closely with stakeholders to understand business needs, develop business cases, and identify opportunities for improvement. The ideal candidate will develop and implement business solutions that meet stakeholder expectations, leveraging expertise in business analysis and process improvement.

Key Responsibilities:

  • Elicit and analyze the actual needs of stakeholders, facilitating communication between organizational units and playing a central role in aligning business unit needs with information technology capabilities.
  • Develop and implement business solutions that meet stakeholder expectations, leveraging expertise in business analysis and process improvement.
  • Collaborate with cross-functional teams to drive business outcomes, ensuring seamless integration of technical and business requirements.

Requirements:

  • A completed degree or diploma in a related field, preferably with 8-10 years' experience as a Business Analyst.
  • Proven track record of delivering business analysis solutions in complex situations, with deep practical experience in the role.
  • Agile experience is essential, with a strong understanding of Agile methodologies and their application in a business context.
  • Strong knowledge of banking domains, particularly in areas such as collections and recoveries, product and client onboarding, payments, secured lending, wealth management, credit and risk, and servicing client products.

Salary:

A competitive salary of $120,000 per year, commensurate with experience.



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