Senior IT Process Improvement Specialist

5 days ago


Johannesburg, Gauteng, South Africa Dimension Data Full time
Job Summary

We are seeking a highly skilled Senior IT Process Improvement Specialist to join our team at Dimension Data. This is a key role in designing, developing, and overseeing the deployment of new IT processes and any changes to the existing IT processes.

About the Role

This position requires a strong understanding of business requirements, gap analysis, and solution approaches, including design approaches. As a liaison between business users and project development and testing teams, you will configure business rules, calculations, and formulas using an object-oriented rule engine. Your expertise in designing and executing test cases, system documents, and workflows will be crucial in ensuring user expectations are met.

About You

To be successful in this role, you will need 3-5 years of experience in implementation (requirements gathering and gap analysis) of business applications in a domain such as insurance, financial services, retail, or manufacturing. A strong techno-functional orientation with understanding of IT landscapes, object orientation, multi-tier application, database design, and SQL queries is essential. Additionally, you should possess good conceptual, analytical, and mathematical skills, as well as excellent verbal and written communication skills.

Requirements
  • BA with B.E. (or equivalent) and CA (or equivalent)
  • Good verbal and written communication skills
  • Any Insurance certification will be preferred
  • Experience in insurance, especially non-life insurance and exposure to policy admin systems like IDIT / Policy400 /Genesys / E-bao Tech / FirstGen / Permia / INGENIUM / ALIS / LIFE ASIA – will be preferred
Desired Skills:
  • BA with B.E. (or equivalent) and CA (or equivalent)
  • Good verbal and written communication skills
  • Any Insurance certification will be preferred
  • Experience in insurance, especially non-life insurance and exposure to policy admin systems like IDIT / Policy400 /Genesys / E-bao Tech / FirstGen / Permia / INGENIUM / ALIS / LIFE ASIA – will be preferred
Estimated Salary: $120,000 - $180,000 per annumAdditional Benefits
  • Career growth opportunities within a leading global technology company
  • A comprehensive benefits package


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