Field IT Support Specialist

2 months ago


Cape Town, Western Cape, South Africa Stepco Recruitment Full time

This position is for a field technician who will utilize their home as a base to provide services to clients in the greater Cape Town region.


Key Responsibilities:

We are seeking a skilled junior to mid-level IT support technician with a minimum of 3 years' experience in Windows desktop support, basic Windows Server support, and fundamental network installation and support.

The ideal candidate should possess a hands-on technical aptitude, occasionally utilizing power tools for tasks such as mounting brackets, installing networking cabinets, and erecting antenna poles.


Core Competencies:
  • Proficient in Windows Desktop Support (10, 11)
  • Basic knowledge of Windows Server support (Server 2018 to current version)
  • Foundational understanding of Network Cabling, Routing, Switching, VLANs, and Wi-Fi
  • Competent in anti-virus and endpoint protection applications
  • Familiarity with Switches, Network cabling, Patching, and Wi-Fi
  • Understanding of Network printing
  • Knowledge of Internet connectivity, routers, and 3G/4G
  • Basic understanding of Firewalls
Qualifications:
  • A+, N+, and Microsoft certifications are advantageous


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