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Retail Operations Analyst

1 week ago

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Retail Operations Analyst - Data Analysis Job Summary

We are seeking an experienced Retail Operations Analyst - Data Analysis to join our team at Clicks Group Limited. The successful candidate will be responsible for delivering data analysis and insights into pharmacy-related products and pricing that supports business decision-making and profitability.

Key Responsibilities

  1. To perform in-depth analysis and provide actionable insights on pharmaceutical data (pricing, dispensing fees, products etc.) that will assist management in making effective decisions that maximize business performance and profit.
  2. To conduct thorough analysis on medical aid performance in order to provide the Executive team with relevant information to negotiate new dispensing fees.
  3. To develop reports that can be used to assist management in tracking the overall financial impact of decisions.
  4. To provide analysis of data as required so as to build business cases for system or operational procedure changes or enhancements, with costs and/or possible return on investment.
  5. To understand business requirements and needs and advise the best way to fulfill these through data-driven insights.
  6. To investigate and recommend potential solutions through computer software, coding, or mathematical models to test variables and scenarios.
  7. To clearly articulate business insights to stakeholders and translate findings into actionable solutions that comply with Group and regulatory standards.
  8. To maintain a comprehensive understanding of business processes and practices pertaining to all aspects of pharmacy retail operations within the Group.

Requirements

  • 5 years of experience in data analytics and insights reporting.
  • 1-2 years Healthcare experience.
  • 3-year degree/diploma (BCom or equivalent with economics, statistics, research, or a related field).

Key Skills

  • Data handling/quality tools or other industry standards tools.
  • Advanced MS Office and Excel in particular.
  • Database methodologies and technologies.
  • Excellent verbal and written communication skills.
  • Ability to interpret and present complex analytical results.
  • Ability to work cross-functionally.
  • Ability to multi-task in a fast-paced environment.
  • Financial acumen.

Competencies

  • Persuading and Influencing.
  • Presenting and Communicating Information.
  • Learning and Researching.
  • Writing and Reporting.
  • Analysing.
  • Planning and Organising.
  • Delivering Results & Meeting Customer Expectations.
  • Entrepreneurial and Commercial Thinking.