Retail Operations Specialist

3 days ago


Cape Town, Western Cape, South Africa Energia Consulting Full time

Energia Consulting seeks a highly skilled Retail Operations Specialist to oversee the seamless functioning of multiple retail stores within a designated area.

The ideal candidate will possess a comprehensive skill set, covering aspects from sales performance monitoring to operational efficiency optimization.

Key responsibilities include:

  • Strategically monitor sales performance across all stores and analyze weekly/monthly reports to identify trends/opportunities
  • Collaborate with store managers to develop action plans for achieving targets
  • Implement effective sales strategies to enhance revenue/meet objectives
  • Develop staffing schedules aligned with budgetary considerations/demand fluctuations
  • Foster a positive work environment by promoting employee development/engagement

A successful candidate will have:

  • National Diploma in Retail Management/Business Management
  • People management & IR expertise
  • Ability to differentiate between store-level challenges and those requiring HR escalation
  • Proactive problem-solving, meticulous, and diligent
  • Detail-oriented, able to show initiative, analytical thinker, results-focused, and maintain personal integrity/business ethics/values

This role involves:

  • Ensuring stores operate in compliance with company policies/protocols/guidelines
  • Conducting compliance assessments, particularly focusing on banking/cash management/cash-based activities
  • Upholding Health & Safety protocols to ensure employee/customer well-being
  • Maintaining brand consistency across all stores
  • Staying up-to-date with industry trends/best practices/technological advancements in retail management


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