Workforce Planning Analyst
4 weeks ago
Workforce Planning Analyst BPO / Call Centre | Durban North Reporting to the Workforce Manager, you will play a crucial role in analyzing and optimizing resource plans across cross-functional accounts. Your primary responsibility will be to provide accurate forecasting, create effective workforce and workload models, and identify improvement opportunities to enhance productivity and revenue. Duties Include: Forecasting and demand analysis Resource and capacity planning Performance analysis and reporting SOP improvement initiatives Cross-functional collaboration and stakeholder management Education: Completed Matric (Grade 12) Relevant tertiary qualification in Resource Planning preferred Job Experience & Skills Required: 2 to 3 years experience in a resource or workforce planning role essential BPO or Consulting industry experience essential Experience with forecasting and scheduling for complex operations Proven experience with designing and implementing resource models and strategies Advanced MS Excel skills Strong analytical skills Excellent verbal and written communication skills Strong relationship building skills Ability to work in a fast-paced, changing environment High level of attention to detail Apply now For more finance jobs, please visit If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions. For more information, contact: Elzette Hood Senior Recruitment Specialist: Finance and Audit 012 348 4940
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Workforce Planning Analyst
3 weeks ago
Durban, KwaZulu-Natal, South Africa Network Recruitment Full timeWorkforce Planning Analyst BPO / Call Centre | Durban NorthReporting to the Workforce Manager, you will play a crucial role in analyzing and optimizing resource plans across cross-functional accounts. Your primary responsibility will be to provide accurate forecasting, create effective workforce and workload models, and identify improvement opportunities to...
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Strategic Workforce Optimization Specialist
5 days ago
Durban North, KwaZulu-Natal, South Africa Network Recruitment Full time**Job Overview:**Network Recruitment seeks a highly skilled Strategic Workforce Optimization Specialist to join our team in Durban North.**Key Responsibilities:**Forecasting and Demand Analysis: Develop accurate forecasting models to optimize resource allocation and drive business growth.Resource and Capacity Planning: Create effective workforce models to...
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Planning Lead
1 week ago
Durban North, KwaZulu-Natal, South Africa Network Recruitment Full timeThe successful incumbent will work for a company that has a passion for delivering high quality customer service as well as developing their staff and investing in their growth. Reporting to the Finance Director, you will support and develop the planning team and ensure accurate and commercially viable resource models. Working with department heads, you will...
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Planning Lead
3 weeks ago
Durban, KwaZulu-Natal, South Africa Network Recruitment Full timeThe successful incumbent will work for a company that has a passion for delivering high quality customer service as well as developing their staff and investing in their growth.Reporting to the Finance Director, you will support and develop the planning team and ensure accurate and commercially viable resource models. Working with department heads, you will...
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Planning Lead
7 days ago
Durban, KwaZulu-Natal, South Africa Network Recruitment Full timeThe successful incumbent will work for a company that has a passion for delivering high quality customer service as well as developing their staff and investing in their growth.Reporting to the Finance Director, you will support and develop the planning team and ensure accurate and commercially viable resource models. Working with department heads, you will...
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Data Analyst
2 weeks ago
Durban, KwaZulu-Natal, South Africa Stratogo Full timePosition : Data Analyst Area: Durban Were looking for a detail-oriented Data Analyst to support our planner and help drive data-driven decision-making in the Durban branch. If you have advanced Excel skills and a keen eye for numbers, this could be the perfect opportunity for you.What Youll Do: Analyze sales, inventory, and performance data to support...
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Data Analyst
2 weeks ago
Durban, KwaZulu-Natal, South Africa Stratogo Full timePosition : Data Analyst Area: Durban Were looking for a detail-oriented Data Analyst to support our planner and help drive data-driven decision-making in the Durban branch. If you have advanced Excel skills and a keen eye for numbers, this could be the perfect opportunity for you.What Youll Do: Analyze sales, inventory, and performance data to support...
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Business Analyst Asset Finance
2 days ago
Durban, KwaZulu-Natal, South Africa Absa Group Full timeEmpowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryAn...
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Business Financial Analyst
1 week ago
Durban, KwaZulu-Natal, South Africa BLACK TIE RECRUIT Full time**Financial Analyst Position:**We are seeking a highly skilled Financial Analyst to join our team at Black Tie Recruit. As a Financial Analyst, you will be responsible for providing expert financial analysis and planning to support business decisions.**Key Responsibilities:**Develop and maintain financial models and forecasts to inform business...
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Procurement Analyst
1 day ago
Durban, KwaZulu-Natal, South Africa RCL FOODS Full timeRCL FOODS values creativity and outside-the-box thinking. As a Procurement Analyst, you'll be responsible for developing and implementing strategic procurement plans that meet business needs.This role involves driving and facilitating the demand planning process, ensuring visibility into expected demand, and collaborating with internal teams.You'll build...
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Senior Financial Analyst
3 days ago
Durban, KwaZulu-Natal, South Africa Unitrans Full time**Job Overview**Unitrans is seeking a skilled and experienced Senior Financial Analyst to join its team. As a key member of the finance department, you will be responsible for planning, budgeting, and forecasting financial results.The ideal candidate will have excellent analytical skills, strong business acumen, and the ability to interpret complex financial...
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Cost and Financial Analyst
3 days ago
Durban, KwaZulu-Natal, South Africa Tower Group Full timeAbout the RoleWe are seeking a highly skilled Cost and Financial Analyst to join our team at Tower Group.The successful candidate will be responsible for participating in organizational strategy management from a financial management perspective, providing financial analysis and support to management and operational areas of the business.Main Job...
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Financial Planning Analyst
2 days ago
Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full timeAbout Boardroom AppointmentsWe are a leading recruitment agency specialising in accounting and finance roles.
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Demand Forecasting Analyst
3 days ago
Durban, KwaZulu-Natal, South Africa PY Placements Full timeJob OverviewPy Placements is seeking a Demand Forecasting Analyst to join their team in Mobeni / Jacobs.The ideal candidate will have 4-5 years of experience in planning, supply chain and logistics roles, with a relevant Supply Chain degree or diploma.Duties & ResponsibilitiesDevelop and maintain accurate forecasting modelsAnalyse data to inform business...
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Senior Financial Planner and Analyst
3 days ago
Durban, KwaZulu-Natal, South Africa Mr Price Full timeThis Senior Financial Planner and Analyst role at Mr Price Group requires a highly skilled professional to drive financial performance improvement throughout the organisation.Duties will involve:Managing costs, creating financial models, and generating reports for informed decision-making.Developing and implementing financial plans, including budgeting and...
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Programmatic Analyst
3 days ago
Durban, KwaZulu-Natal, South Africa Pro Tem Recruitment Full timeAt Pro Tem Recruitment, we're committed to connecting talented professionals with exciting opportunities.Job title: Programmatic Analyst (DV360) - DurbanThe ideal candidate will be based in KwaZulu-Natal, where they can leverage their expertise in Display & Video media campaigns.Job OverviewThis is a fantastic opportunity for a skilled Digital Media...
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Technical Business Analyst – Perm– Hybrid
3 weeks ago
Durban, KwaZulu-Natal, South Africa E-Merge Full timeOur prestige client is seeking a Technical Business Analyst for their division that develops and supports trusted IT solutions for their industry in Southern Africa and Kenya which facilitate high efficiency in managing plant operations, enhance effective planning, decision-making and strategizing, and guarantee accuracy of cane payment and factory...
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Global Compliance Analyst, Human Rights
2 hours ago
Durban, KwaZulu-Natal, South Africa CHEP Full timeCHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...
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Actuarial Data Analyst
3 days ago
Durban, KwaZulu-Natal, South Africa SAFAL Group Full timeJob DescriptionThe Actuarial Analyst role involves assisting in determining the pricing of annuity and life insurance policies to ensure minimal risk and optimal costs.This requires compiling statistical data and information for further analysis, estimating the probability and likely economic cost of risk factors, and designing, testing, and administering...
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Business Operations Analyst
4 days ago
Durban, KwaZulu-Natal, South Africa Careerbox Full timeJob OverviewThis role supports the Operations team in delivering to internal and external staffing plans with our Clients.Duties & ResponsibilitiesMonitor contact centre demand across all campaigns daily.Balance activities/staffing to meet service levels.Analyse and review intraday performance.Understand and report on call drivers, working closely with the...