Resort Operations Manager
2 weeks ago
At Career Pathfinders, we are seeking a highly experienced and dynamic Hospitality General Manager to lead our exclusive Timeshare Lodge in the beautiful region of Limpopo.
This live-in position requires a dedicated professional with a passion for hospitality and a proven track record in managing various lodge operations. As the General Manager, you will oversee all aspects of the operations with a hands-on approach, ensuring the highest standards of quality and service are maintained.
You will lead a dedicated team, working closely with various departments to drive revenue, manage expenses, and enhance guest satisfaction. Your exceptional leadership skills, business acumen, and customer-focused approach will be crucial in achieving our goals and maintaining our reputation as a premier destination.
The responsibilities of this role include:
• Overseeing and managing all aspects of lodge/resort operations, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage.
• Ensuring financial health by managing yearly budgets and preparing weekly and monthly reports for the Board, as well as short-, medium-, and long-term planning of all functional departments, including capital expenditure.
• Overseeing monthly and yearly financials.
• Leading and executing building projects, ensuring compliance with health and safety regulations and Reserve Rules.
• Managing general compliance and HR functions, including training, yearly performance reviews, staff development, and wage negotiations.
• Providing strong leadership, fostering a team-oriented environment.
• Building and maintaining relationships with timeshare owners, homeowners, points clubs, and exchange companies.
• Handling operations management, property management, and insurance compliance.
• Driving marketing and sales initiatives to enhance lodge visibility and occupancy.
We offer a competitive salary of R 54 000, including accommodation, and a 5% Provident fund contribution.
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