Camp Manager and Guide/Ops Manager Couple

1 month ago


Waterberg District Municipality, South Africa Bright Placements Full time
Our client seeking a dynamic and experienced couple to fill the roles of Camp Manager and Guide/Ops Manager at their exclusive 5-star game lodge. This unique opportunity offers the chance to work together in a stunning safari setting, ensuring seamless operations and delivering an exceptional guest experience.

Key Responsibilities:
Camp Manager:
    • Oversee all lodge operations, including guest services, housekeeping, food & beverage, and maintenance.
    • Manage a team of lodge staff, ensuring smooth coordination and high standards of service.
    • Ensure the lodge meets health, safety, and environmental regulations.
    • Assist with marketing, guest relations, and event planning as required.
  • Guide/Ops Manager:
    • Lead and manage game drives and bush walks, ensuring the safety and enjoyment of guests.
    • Supervise and train guides to maintain the highest level of professional conduct and expertise.
    • Manage safari vehicle maintenance, equipment, and logistics.
    • Curate customized safari itineraries and offer interpretive services to guests.
Requirements:
  • Camp Manager:
    • Proven experience in lodge or hotel management, ideally within a luxury or safari environment.
    • Strong leadership and communication skills.
    • Experience in managing a team and overseeing operations.
    • Knowledge of hospitality best practices and guest service excellence.
    • Ability to work in a remote, self-sufficient environment.
  • Guide/Ops Manager:
    • Professional FGASA NQF 4 qualification or equivalent.
    • Extensive experience as a safari guide, with a strong knowledge of wildlife, conservation, and safety procedures.
    • Previous experience managing a guiding team or safari operations.
    • Excellent communication and interpersonal skills, with a passion for delivering exceptional guest experiences.
    • Ability to work well under pressure and solve problems efficiently.
Couple Requirements:
  • Both individuals must be flexible, proactive, and passionate about delivering exceptional service in a high-end lodge setting.
  • A love for the bush, conservation, and creating memorable experiences for guests is essential.
  • Ability to work harmoniously together and lead a team in a collaborative and professional manner.


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