Digital Asset Experience Officer
4 days ago
As a Specialist Group Risk Insurer in South Africa, Hollard Group Risk focuses on delivering exceptional customer experiences through our culture.
We are seeking an innovative Executive to lead the transformation of our asset experience ecosystem. This pivotal role will drive the adoption of a new technology stack, leveraging AI, data, and cutting-edge technologies to enhance asset usability, engagement, and operational efficiency.
Main Objectives- Strategic oversight of IT activities to align with business goals.
- Leads the adoption of emerging technologies to improve asset performance and user engagement.
- Ensures effective governance and compliance within the IT framework.
- Develops and executes a data-driven strategy for smarter asset experiences.
- Establishes governance frameworks for data collection, analysis, and compliance.
- Drives the creation of AI-enhanced, user-centric asset experiences.
- Collaborates with teams to design intelligent digital interactions.
- Owns the execution of technology initiatives, working closely with sponsors.
- Builds relationships with key stakeholders and implements organizational strategies.
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