Service Operations Manager

2 months ago


Johannesburg, Gauteng, South Africa PRR Recruitment Services Full time

PRR Recruitment Services is seeking a dedicated Workshop Manager to enhance our team within the Retail Scales and Labeling sector.

Key Responsibilities:

  • Organize daily schedules for technicians in designated areas, focusing on repairs, deliveries, and service-related tasks.
  • Offer assistance and direction to technicians regarding installations, maintenance, and basic weighing apparatus.
  • Facilitate the installation of software for new retail locations.
  • Oversee and assign online support to customers and technicians as needed.
  • Manage standby technicians during weekends and provide support to ensure timely resolution of customer issues.
  • Assist in the setup and installation of all wrapping machinery and related equipment.

Qualifications:

  • High School Diploma (Matric).
  • Valid Driver's License.
  • A minimum of 5 years of experience in the Fast-Moving Consumer Goods (FMCG) sector.
  • Familiarity with retail scales and regulations regarding weights and measures.
  • Proficient in Microsoft Office 365 and basic computer skills.
  • Strong sales and managerial abilities, with a focus on customer relations and goal achievement.

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