Service Operations Manager
3 weeks ago
Service Manager
Job Summary
Our client seeks a skilled Service Manager to lead the workshop team at a leading motorcycle dealership in the West Rand region. The ideal candidate will have extensive experience in service management, staff management, and workshop operations.
Key Responsibilities
- Manage the day-to-day operations of the workshop, ensuring efficient and effective service delivery.
- Lead and develop a high-performing team of service technicians, promoting a culture of excellence and continuous learning.
- Develop and implement strategies to improve workshop productivity, quality, and customer satisfaction.
- Manage workshop budgets, cost control, and profit optimization, ensuring financial acumen and sound business decisions.
Requirements
- 5+ years of experience in a service management role, preferably in the motorcycle industry.
- Proven track record of leadership and staff management in a workshop environment.
- Strong problem-solving abilities, with a proactive approach to overcoming challenges.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Knowledge of health and safety regulations specific to workshop environments.
About Our Client
A leading name in the motorcycle industry, our client is known for their passion for two-wheelers and commitment to excellence. They are seeking a highly motivated and experienced Service Manager to join their dynamic team.
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