Service Operations Manager

3 weeks ago


Johannesburg, Gauteng, South Africa Scholtz Partners International (Pty) Ltd Full time

Service Manager


Job Summary

Our client seeks a skilled Service Manager to lead the workshop team at a leading motorcycle dealership in the West Rand region. The ideal candidate will have extensive experience in service management, staff management, and workshop operations.


Key Responsibilities

  • Manage the day-to-day operations of the workshop, ensuring efficient and effective service delivery.
  • Lead and develop a high-performing team of service technicians, promoting a culture of excellence and continuous learning.
  • Develop and implement strategies to improve workshop productivity, quality, and customer satisfaction.
  • Manage workshop budgets, cost control, and profit optimization, ensuring financial acumen and sound business decisions.


Requirements

  • 5+ years of experience in a service management role, preferably in the motorcycle industry.
  • Proven track record of leadership and staff management in a workshop environment.
  • Strong problem-solving abilities, with a proactive approach to overcoming challenges.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Knowledge of health and safety regulations specific to workshop environments.


About Our Client

A leading name in the motorcycle industry, our client is known for their passion for two-wheelers and commitment to excellence. They are seeking a highly motivated and experienced Service Manager to join their dynamic team.



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