Content Strategist

4 days ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

We are seeking a highly skilled Senior Copywriter to collaborate with our cross-functional teams in developing clear and engaging content for various digital touchpoints, including apps, websites, chatbots, notifications, mailers, infographics, and videos.

Key Responsibilities:

  • Craft messaging and micro copy for user journeys in collaboration with design teams.
  • Drive the vision for product language across customer touchpoints, ensuring consistency and quality.
  • Identify and address problematic moments in user flows to enhance the overall customer experience.
  • Define communication standards and processes to ensure seamless execution across channels.
  • Present work to stakeholders and maintain positive relationships.
  • Manage projects and copy requests, prioritizing tasks and tracking time spent efficiently.
  • Mentor junior writers and educate cross-functional partners on content best practices.
  • Develop playbooks for executing content strategy across the enterprise, staying up-to-date on industry developments.

Requirements and Qualifications:

  • Advanced Diplomas/National 1st Degrees (Essential)
  • Degree or Diploma in English, Copywriting, Communications, or Journalism (Preferred)
  • Certification in UX Writing, Content Strategy, UX, or Design (Preferred)
  • 4-7 years of experience in Digital Copywriting, preferably in the Insurance or Financial Services industry
  • Technical Skills:
    • Proficiency in relevant design tools
    • Strong writing, editing, proofreading, layout, and design skills
    • General communication skills

Competencies:

  • Collaborative mindset
  • Effective project management abilities
  • Ability to leverage feedback for continuous improvement
  • Commitment to continuous learning and growth
  • Strong technical and professional knowledge

Estimated Salary: We offer a competitive salary of $95,000 per year, commensurate with experience, reflecting the importance of this role in shaping our digital presence.



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