Customer Support Virtual Agent Specialist

2 months ago


Paarl, Western Cape, South Africa beBee Professionals Full time

BeBee Professionals is seeking a skilled Customer Support Virtual Agent to provide exceptional customer service and technical support to clients via various communication channels. The ideal candidate will possess excellent communication skills, be able to work independently, and have a strong background in customer service.

Responsibilities:

• Respond to customer inquiries in a timely and professional manner

• Troubleshoot customer issues and provide accurate technical support

• Maintain a high level of customer satisfaction through follow-up and documentation

• Collaborate with the customer service team to ensure seamless support

Requirements:

• Proven experience in customer service and technical support

• Excellent communication and problem-solving skills

• Ability to work independently and as part of a team

• Strong knowledge of customer service software and tools

If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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