Pet Transportation Coordinator

3 weeks ago


Cape Town, Western Cape, South Africa Move One Full time

Job Title: Pet Transportation Coordinator

At Move One, we are seeking a highly skilled and experienced Pet Transportation Coordinator to join our team. As a key member of our team, you will be responsible for coordinating pet transportation, ensuring timely and safe delivery, and providing exceptional customer service.

Key Responsibilities:

  • Quoting and Pricing:
    • Provide accurate and competitive quotes to customers.
    • Utilize pricing tools and databases to determine appropriate pricing for pet transport services.
  • Job Coordination:
    • Oversee and coordinate the entire pet transportation process from scheduling to final delivery.
    • Liaise with customers, transport providers, and other relevant parties to gather all necessary information and documentation.
  • Customer Service:
    • Deliver exceptional customer service by providing accurate information, resolving complaints, and addressing customer concerns.

Requirements:

  • Previous experience in a customer service or coordination role, preferably in a transportation or logistics-related field.
  • Excellent communication skills, both verbal and written, with strong attention to detail.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.

Language: English



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