Retail Sales Manager

2 days ago

Nelspruit, Mpumalanga, South Africa Clicks Group Limited Full time
Job Overview

This role is responsible for supporting the efficient operation of the store, driving sales, and building customer loyalty to meet sales, profit, and compliance targets.

Key Responsibilities
  • To drive and maximise sales through promotional activities and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping, and administration.
  • To ensure in-store visual merchandising meets brand image standards and appearance is consistent with the brand.
  • To support the Store Manager in motivating and directing staff to achieve their targets and performance goals and effectively manage them in the absence of the store manager.
  • To maintain the work schedule on a daily basis in line with the Group's labour policy and relevant labour model to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives that result in a great customer experience, drives customer loyalty, and achieves club card participation targets.
  • To attend to administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To facilitate the brand being the customer's first choice health and beauty retailer by living and driving the company values.

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