Account Developer

5 days ago


Durban, KwaZulu-Natal, South Africa HR Genie Full time

Job Summary

The Commercial Account Specialist will be responsible for implementing a market-driven differentiated service that builds sustainable competitiveness within clearly identified channels. This role will deliver sustainable growth in brand equity, sales volume, market share, competitive advantage, and corporate reputation.

Key Responsibilities

  • Achieve sales/brands volume targets in identified geography
  • Manage price to regional recommended selling prices per geographic guidelines
  • Ensure sales calling is executed according to the defined guidelines for the role
  • Execute BTL merchandising according to the regional marketing plan
  • Handle Customer and Consumer complaints and queries
  • Manage product quality in relation to the Company's quality standards
  • Manage sales administration requirements
  • Develop and manage sound customer relationships
  • Ensure verification checks on Company assets (refrigeration)

Requirements

  • Grade 12 / Matric / NQF level 4
  • Up to 2 years experience (Operational Execution) FMCG, experience in sales
  • Basic knowledge of PC, or potential to acquire it

Key Qualities

  • Critical Success Factors
    • Customer Perspective
    • Communication
    • Routine communication with customers or clients
  • Problem Solving
    • Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems.
  • Relationships Maintained
    • Others outside of own work area but inside the organisation


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