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Medical Scheme Regional Coordinator

2 weeks ago

Durban, KwaZulu-Natal, South Africa Bestmed Medical Scheme Full time
About the Role

This is an exciting opportunity for a motivated and results-driven individual to join our team as a Regional Consultant. As a key member of our regional office, you will play a vital role in delivering exceptional service to our members, advisors, providers, and suppliers.

  • You will be responsible for coordinating regional office functions and logistics, ensuring the effective management of purchases and other logistical arrangements.

The successful candidate will possess excellent communication skills, be able to work independently, and have a strong understanding of medical schemes and related regulations.

Responsibilities
  • Service Delivery: Deliver exceptional service to members, advisors, providers, and suppliers in accordance with prescribed processes.
  • Member Engagement: Provide assistance with member engagements and tempo activations.
  • Query Resolution: Resolve queries efficiently and effectively.
  • Quality Assurance: Ensure adherence to prescribed procedures and quality standards.