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Italian Customer Service Representative WFH

2 months ago

Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time
Job Title: Italian Customer Service Representative WFH

We are seeking a highly skilled and motivated Italian Customer Service Representative to join our team in a work-from-home capacity. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:
  • Provide high-quality customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Stay up-to-date with product knowledge and company policies to provide accurate information to customers
  • Meet or exceed performance metrics and targets
Requirements:
  • Fluency in Italian language
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Flexible work-from-home arrangement
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.