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Housekeeping Director

2 months ago

Hoedspruit, South Africa Bright Placements Full time
Housekeeping Executive Opportunity

Bright Placements is seeking a highly skilled and experienced Housekeeping Executive to lead the housekeeping department at a luxurious 5-star game lodge. As a key member of the management team, you will be responsible for ensuring the highest standards of cleanliness, organization, and guest satisfaction throughout the lodge.

Key Responsibilities:
  • Oversee the housekeeping department, providing guidance and support to housekeeping staff to maintain exceptional service standards.
  • Develop and implement housekeeping procedures and standards to ensure a pristine environment, adhering to health and safety regulations.
  • Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure compliance with quality standards.
  • Coordinate laundry and inventory management for linens and cleaning supplies, ensuring efficient operations.
  • Address guest inquiries and concerns promptly and professionally, providing excellent customer service.
  • Collaborate with other departments to enhance the overall guest experience, fostering a positive and welcoming environment.
Requirements:
  • Previous experience in a housekeeping management role, preferably in a luxury hotel or lodge setting, with a proven track record of success.
  • Strong leadership and organizational skills, with the ability to motivate and guide a team.
  • Excellent attention to detail and a commitment to high standards, ensuring exceptional guest satisfaction.
  • Ability to work flexible hours, including weekends and holidays, with a flexible and adaptable approach.
  • Strong communication skills and a guest-focused attitude, with the ability to build strong relationships with colleagues and guests.
  • Knowledge of health and safety regulations related to housekeeping, with a commitment to maintaining a safe and healthy environment.