Freight Forwarding Coordinator

5 days ago


Stellenbosch, Western Cape, South Africa Persona Staff Full time

About the Role

We are looking for a highly organized and detail-oriented Freight Forwarding Coordinator to join our team at Persona Staff. In this role, you will be responsible for ensuring that all necessary documentation is prepared and submitted to shipping lines, as well as managing a minimum annual volume of 600 containers.

Your Key Responsibilities:

  • Ensure that all necessary documentation is prepared and submitted to shipping lines
  • Manage a minimum annual volume of 600 containers (complexity dependent)
  • Submit shipping instructions to shipping lines before the deadline
  • Prepare, process, and submit essential documents like PPECBs, Phytos, Certificates of Origin, Cargo Dues, EUR 1s, and Form As , in compliance with legislation
  • Assist clients in updating shippers, contacts, and instructions on the system
  • Keep systems updated and accurate at all times
  • Log costs, delays, and important shipment notes in the system
  • Complete invoice details and Form 7s within 30 days of vessel departure
  • Report documentation or client-related concerns to management
  • Collaborate with various internal departments to resolve flagged issues
  • Work directly with clients to ensure all required documents and information are received
  • Communicate with third-party service providers for smooth operations
  • Handle client queries efficiently, ensuring a seamless documentation process


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