Technical Support Agent for Whirlpool Appliances

4 weeks ago


Botshabelo, Orange Free State, South Africa beBee Professionals Full time

We are seeking a skilled Technical Support Agent for Whirlpool Appliances to provide technical support to customers experiencing issues with their Whirlpool appliances. The ideal candidate will have a strong technical background in appliance repair and excellent customer service skills.



Responsibilities:




  • Provide technical support to customers experiencing issues with their Whirlpool appliances
  • Troubleshoot, diagnose, and resolve customer inquiries
  • Provide timely and accurate responses to customer inquiries
  • Maintain customer records and update customer information
  • Follow up with customers to ensure their satisfaction


Requirements:




  • Technical background in appliance repair
  • Excellent customer service skills
  • Ability to work independently
  • Ability to troubleshoot and diagnose technical issues
  • Ability to provide timely and accurate responses


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