Appliance Support Specialist

4 weeks ago


Botshabelo, Orange Free State, South Africa beBee Professionals Full time

BeBee Professionals is looking for a skilled Appliance Support Specialist to provide technical support to customers experiencing issues with their Whirlpool appliances. The successful candidate will be responsible for troubleshooting, diagnosing, and resolving customer inquiries.



Key Responsibilities:




  • Provide technical support to customers experiencing issues with their Whirlpool appliances
  • Troubleshoot and diagnose technical issues
  • Provide timely and accurate responses to customer inquiries
  • Maintain customer records and update customer information
  • Follow up with customers to ensure their satisfaction


Requirements:




  • Technical background in appliance repair
  • Excellent customer service skills
  • Ability to work independently
  • Ability to troubleshoot and diagnose technical issues
  • Ability to provide timely and accurate responses


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