Technical Support Professional

4 weeks ago


Botshabelo, Orange Free State, South Africa beBee Professionals Full time

BeBee Professionals is looking for a Technical Support Professional to join our team. The successful candidate will be responsible for:

  • Providing technical support to our clients via phone, email, or chat
  • Troubleshooting technical issues and providing solutions
  • Documenting customer interactions and providing feedback to management
  • Assisting with the development and implementation of customer service policies
  • Maintaining customer records and databases
  • Identifying and resolving customer service issues

The ideal candidate should have a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support. Excellent communication and problem-solving skills are essential for this role.



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