Luxury Spa Front Desk Coordinator
4 days ago
We are an exclusive spa nestled under Lions Head in Camps Bay, seeking a highly skilled and motivated Spa Receptionist to join our experienced team.
Salary RangeR 250,000 - R 300,000 per annum, depending on experience.
Job DescriptionAs our Spa Receptionist, you will be the first point of contact for our guests, ensuring a seamless and memorable experience. Your key responsibilities will include:
- Greeting guests warmly upon arrival and providing a welcoming atmosphere.
- Managing guest interactions, offering tips on products and services.
- Handling transactions, registering new guests, processing payments, and maintaining accurate records.
- Supporting spa operations by coordinating appointments and managing schedules effectively.
To be successful in this role, you will require:
- A Grade 12 or equivalent educational background.
- Previous experience as a Spa Host or Receptionist in a Spa or Wellness Centre is preferred.
- Proficiency in Microsoft Office (Word, Excel) and familiarity with ESP systems.
You will possess excellent client service skills, strong communication abilities, time management skills, and a proactive mindset. A self-motivated approach with a goal-oriented attitude is essential. Flexibility to work weekends and evenings as needed to support spa operations is also required.
BenefitsThis position offers an incredible opportunity to work in a luxurious setting that values wellness and employee development. As our Spa Receptionist, you will play a vital role in creating memorable experiences for our guests while working in an inspiring environment.
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