Luxury Spa Front Desk Coordinator

4 days ago


Cape Town, Western Cape, South Africa The Legends Agency Full time
About The Legends Agency

We are an exclusive spa nestled under Lions Head in Camps Bay, seeking a highly skilled and motivated Spa Receptionist to join our experienced team.

Salary Range

R 250,000 - R 300,000 per annum, depending on experience.

Job Description

As our Spa Receptionist, you will be the first point of contact for our guests, ensuring a seamless and memorable experience. Your key responsibilities will include:

  • Greeting guests warmly upon arrival and providing a welcoming atmosphere.
  • Managing guest interactions, offering tips on products and services.
  • Handling transactions, registering new guests, processing payments, and maintaining accurate records.
  • Supporting spa operations by coordinating appointments and managing schedules effectively.
Requirements

To be successful in this role, you will require:

  • A Grade 12 or equivalent educational background.
  • Previous experience as a Spa Host or Receptionist in a Spa or Wellness Centre is preferred.
  • Proficiency in Microsoft Office (Word, Excel) and familiarity with ESP systems.
Skills and Qualifications

You will possess excellent client service skills, strong communication abilities, time management skills, and a proactive mindset. A self-motivated approach with a goal-oriented attitude is essential. Flexibility to work weekends and evenings as needed to support spa operations is also required.

Benefits

This position offers an incredible opportunity to work in a luxurious setting that values wellness and employee development. As our Spa Receptionist, you will play a vital role in creating memorable experiences for our guests while working in an inspiring environment.



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