Senior Office Manager
3 weeks ago
Key Responsibilities:
- Lead the Sales Department to achieve profitability
- Manage office and facilities operations
- Oversee staff attendance, punctuality, and performance
- Ensure technical and admin departments meet KPIs
- Address customer frustrations and manage expectations
- Escalate unresolved issues to Directors within 48 hours
Requirements:
- Matriculation
- Relevant tertiary qualification
- Microsoft Office skills
- Valid driver's license
- Office automation experience
- 5+ years of experience in office, facilities, staff, and client management
Competencies:
- Reliable, responsible, and mature individual
- Attention to detail and strong work ethic
- Excellent leadership and communication skills
- Excellent planning and organizational skills
- Well-presented and professional manner
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