Sales Training Specialist

4 weeks ago


Randburg, Gauteng, South Africa iSON Xperiences Full time
Job Title: Sales Training Specialist

At iSON Xperiences, we are seeking a highly skilled Sales Training Specialist to join our team. As a Sales Training Specialist, you will be responsible for training new hires and existing employees on the required curriculum as specified by our clients.

Key Responsibilities:

  • Develop and deliver training programs to enhance sales skills and knowledge
  • Identify training gaps and develop training to close these gaps
  • Manage the activities involved in the preparation, delivery, and assessment of training and development programs
  • Facilitate product, sales, process, and system training as per client requirements
  • Provide coaching to employees where gaps or non-performance are identified
  • Compile a handover assessment report from training into operations for each candidate

Requirements:

  • 3-to-5-year Outbound Sales experience (Compulsory)
  • Minimum matric
  • Related NQF qualification (an advantage)
  • Sales Coaching (an advantage)
  • Proficiency in MS Office Applications
  • Be a self-starter with a passion for talent development
  • Exhibit commitment and a high level of flexibility
  • Ability to train and coach within a high-paced sales and telesales call centre environment

Competencies:

  • Perseverance and self-driven
  • Excellent interpersonal skills
  • Excellent facilitation skills
  • Excellent computer skills
  • Report writing skills with sound attention to detail
  • Able to work under pressure and deadline-driven
  • Strong customer relationship experience
  • Excellent interpersonal conflict resolution skills

Language: English



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