Sales Training Specialist
4 weeks ago
At iSON Xperiences, we are seeking a highly skilled Sales Training Specialist to join our team. As a Sales Training Specialist, you will be responsible for training new hires and existing employees on the required curriculum as specified by our clients.
Key Responsibilities:
- Develop and deliver training programs to enhance sales skills and knowledge
- Identify training gaps and develop training to close these gaps
- Manage the activities involved in the preparation, delivery, and assessment of training and development programs
- Facilitate product, sales, process, and system training as per client requirements
- Provide coaching to employees where gaps or non-performance are identified
- Compile a handover assessment report from training into operations for each candidate
Requirements:
- 3-to-5-year Outbound Sales experience (Compulsory)
- Minimum matric
- Related NQF qualification (an advantage)
- Sales Coaching (an advantage)
- Proficiency in MS Office Applications
- Be a self-starter with a passion for talent development
- Exhibit commitment and a high level of flexibility
- Ability to train and coach within a high-paced sales and telesales call centre environment
Competencies:
- Perseverance and self-driven
- Excellent interpersonal skills
- Excellent facilitation skills
- Excellent computer skills
- Report writing skills with sound attention to detail
- Able to work under pressure and deadline-driven
- Strong customer relationship experience
- Excellent interpersonal conflict resolution skills
Language: English
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