Customer Service Representative
1 week ago
OneCart is seeking a skilled and friendly Customer Service Representative - Sales Floor Assistant to join our team in Ballito, KwaZulu-Natal.
About the Role:
- Deliver exceptional customer service by providing personalized advice and support to customers on the sales floor.
- Assist customers with placing orders, processing payments, and resolving any issues that may arise.
- Collaborate with store departments to ensure efficient service delivery and maintain high standards of customer satisfaction.
- Effectively manage priorities to achieve all deliverables, including meeting sales targets and maintaining accurate records.
- Adhere to company policies and procedures, ensuring compliance with laws and regulations.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
- Bachelor's degree or equivalent qualification.
- At least 18 years old.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and adapt to changing circumstances.
- Familiarity with retail operations and customer service principles.
What We Offer:
- Competitive salary: R15,000 - R25,000 per month.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to be part of a growing and innovative company.
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