Operations Manager

2 months ago

Johannesburg, Gauteng, South Africa Oxyon People Solutions Full time
{"Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Oxyon People Solutions. The successful candidate will be responsible for managing the day-to-day operations of our Temporary Employment Services (TES) division, ensuring that all clients receive exceptional service and that our assignees are properly supported.

Key Responsibilities

* Manage the start-up of new contracts and briefing sessions for existing contracts to ensure that the correct staff is supplied
* Liaise with the Operations and / or General Manager to ascertain client requirements
* Ensure that daily debrief is attended and that all client related information and feedback is reported and logged
* Work in conjunction with the Recruiter and / or Operations Managers to ensure that suitable candidates are recruited
* Adhere to the stipulations of the relevant Company policies and procedures in respect of the recruitment of assignees
* Ensure that legislative requirements in respect of the hiring of foreign nationals are adhered to
* Support the Company's objectives in respect of Employment Tax Incentive (ETI)
* Select candidates for placement and / or overtime in a legal and ethical manner
* Adhere to the stipulations of the Company's Code of Business Conduct and Stakeholder Engagement Policies
* Ensure that the correct paperwork is signed and maintained for all assignees
* Ensure that Fixed Term Contracts and Annexure A's are updated / valid
* Ensure that assignee files and Contractor Zone files are kept up to date
* Ensure that all IDs, job descriptions, EEA1 forms, qualifications, contracts, disciplinaries and other documentation relating to assignees must be filed on Contractor Zone and in branch files
* Ensure that the electronic blacklist is kept up to date on Contractor Zone
* Ensure that all requirements as stipulated by the Company are adhered to, when submitting timesheets and supporting documents for payments
* Timesheets must be checked to ensure that all indicated hours are correct, all totals are correct, assignees are linked to the correct rates and timesheets are signed by the client as required
* Adhere to the payroll deadlines as stipulated
* Ensure that leave applications are accurately checked prior to payroll and that all approvals and / or paperwork is in order
* Submit reports to the Branch Manager as required
* Daily headcount report to be submitted by 09:00 am daily
* Assist the Branch or Operations Managers with the management and issuing of Personal Protective Equipment (PPE)
* Ensure that all assignees are allocated with the correct PPE
* Assist the Branch or Operations Managers with the management of End of Contracts
* Ensure that assignees are issued with the applicable end of contract notice
* Ensure that PPE and clock cards are returned
* Issue UIF claim documentation
* Deliver exceptional customer service to assignees
* Maintain the values of the Company in all interactions with assignees
* Monitor, follow up and ensure resolution to all assignee queries within a 24 hour timeframe
* Schedule training and medicals for assignees as required
* Arrange transport for assignees as required
* Aid and support the Branch or Operations Manager as and when required
* Assist with the completion of Injury on Duty (IOD) claim documentation
* Ensure that assignees are using the payslip app

Requirements

* A minimum of 2 years of operations management experience within the Temporary Employment Services (TES) Industry
* Good knowledge of Industrial Relations (IR), the Basic Conditions of Employment Act (BCEA), Bargaining Councils, the TES Industry, and the Labour Relations Act (LRA)
* Experience working on internal systems and programs (Contractor Zone and Branch Payzone) would be advantageous
* Good numeracy skills
* Computer literate (MS Office)
* Excellent communication skills (both verbal and written)
* A valid driver's license with own reliable vehicle (essential)

What We Offer

* A dynamic and supportive work environment
* Opportunities for career growth and development
* Competitive salary and benefits package
* Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and experienced Operations Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

We look forward to hearing from you

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