Customer Experience Associate

3 days ago


Nelspruit, Mpumalanga, South Africa M-KOPA Kenya Limited Full time

We are looking for a dynamic Retail Customer Care Executive to play a crucial role in our retail operations. As a member of our team, you will be responsible for managing stock distribution, handling customer issues, and supporting our sales team.

About the Role

You will be the friendly face of M-KOPA, logging customer issues and inquiries, troubleshooting problems, and following up diligently to ensure that every customer feels heard and valued.

To excel in this role, you should approach tasks with a focus on efficiency and improvement, and possess excellent presentation, communication, coaching, and people skills.



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