Service Delivery Manager

3 weeks ago


Pretoria, Gauteng, South Africa A triple A Recruitment Full time

Job Summary:

We are seeking a highly skilled Service Delivery Manager to join our team at A Triple A Recruitment and Temps. As a key member of our team, you will be responsible for ensuring the successful delivery of our services to our clients in the Telecommunications industry.

Key Responsibilities:

  1. Service Delivery Cycle Management: Oversee the entire service delivery cycle, ensuring that all service level agreements (SLAs) are met and exceeded.
  2. Service Assurance Cycle Management: Manage the service assurance cycle, identifying and mitigating potential risks and issues that may impact service delivery.
  3. Performance Monitoring: Monitor the overall performance of our services and timelines to deliver, ensuring that we meet our clients' expectations.
  4. Process Efficiency: Identify opportunities to improve process efficiency and reduce costs, implementing changes as needed.
  5. Customer Relationships: Establish and maintain long-term relationships with our clients, driving customer loyalty and retention.
  6. Reporting: Provide regular reporting on service delivery processes, highlighting areas of success and areas for improvement.

Requirements:

  1. Education: Grade 12 or equivalent.
  2. Experience: A minimum of 4 years of experience in the Telecommunications industry, with a strong understanding of project delivery cycles.
  3. Skills: Exceptional problem-solving skills, ability to work independently and collaboratively, good verbal and written communication skills, and effective interpersonal and communication skills.
  4. Analytical and Strategic Mind: An analytical and strategic mind, with the ability to think critically and make informed decisions.


  • Pretoria, Gauteng, South Africa A triple A Recruitment Full time

    Job Title: Service Delivery ManagerLocation: GautengSalary: Market relatedWe are seeking a highly skilled Service Delivery Manager to join our team at A Triple A Recruitment and Temps.Job Overview:The successful candidate will be responsible for ensuring that all Service Level Agreements (SLAs) are met for our service and support contracts. This will involve...


  • Pretoria, Gauteng, South Africa Construct Executive Search Full time

    Job Summary:We are seeking a highly skilled and experienced ICT Delivery Service professional to join our team at Construct Executive Search. As an ICT Delivery Service Specialist, you will be responsible for managing IT service delivery and ensuring that our clients receive exceptional service.Key Responsibilities:Manage IT service delivery to meet client...


  • Pretoria, Gauteng, South Africa Construct Executive Search Full time

    Job DescriptionWe are seeking a highly skilled ICT Delivery Service professional to join our team at Construct Executive Search.Key Responsibilities:Manage IT service delivery with a strong focus on quality and customer satisfaction.Develop and implement IT service management processes and procedures.Lead a team of IT professionals to deliver high-quality...


  • Pretoria, Gauteng, South Africa IOCO Full time

    Job Summary:iOCO Infrastructure Services is seeking a skilled Customer Service Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide onsite and remote user support to clients, ensuring timely and effective...


  • Pretoria, Gauteng, South Africa Affinity Services Full time

    Job SummaryWe are seeking a skilled and experienced Courier Delivery Specialist to join our team at Affinity Services. As a key member of our logistics team, you will be responsible for delivering packages and documents to clients in a timely and efficient manner.Key ResponsibilitiesPackage Delivery: Safely transport packages and documents to clients and...


  • Pretoria, Gauteng, South Africa Liyema Consulting Full time

    Key Responsibilities:IT Service Management Tool Proficiency: Demonstrate expertise in using IT Service Management (ITSM) tools, preferably ServiceNow or BMC Helix, to drive process efficiency and effectiveness.Process Management: Drive the implementation and adherence to IT Service Management processes, such as Change Enablement, Problem Management, and...


  • Pretoria, Gauteng, South Africa Mass Staffing Projects Full time

    Job OverviewMass Staffing Projects is seeking a seasoned professional to fill the role of Head of Engineering and Delivery. As a key member of our team, you will be responsible for overseeing the engineering delivery process, ensuring that our projects are completed on time, within budget, and to the highest standards of quality.Key...

  • Sales Executive

    3 weeks ago


    Pretoria, Gauteng, South Africa Service Solutions Full time

    About Service SolutionsWe are a well-established fleet company seeking a highly motivated Sales Executive to join our team.Main Responsibilities:Service our existing client base and identify opportunities for growthSource new business opportunities and develop relationships with key stakeholdersProvide quotations to clients and deliver exceptional customer...


  • Pretoria, Gauteng, South Africa mothers2mothers (m2m) Full time

    Job Title: Community Services and Linkage ManagerMothers2mothers (m2m) is a leading African Primary Health Care organization that employs women living with HIV as community health workers across African nations. Our proven, peer-led model is being scaled up to tackle new health challenges and reach more people, with the aim of building a fairer, healthier...


  • Pretoria, Gauteng, South Africa Profession Hub Full time

    Job Title: Head of Projects DeliveryJob Purpose:We are seeking an experienced department head to oversee the functions of the Delivery team at Profession Hub. The ideal candidate will have a proven track record of successfully launching and optimizing digital products, with a solid understanding of Project Management, Business Analysis, and Software Quality...

  • Mechanical Engineer

    3 weeks ago


    Pretoria, Gauteng, South Africa A triple A Recruitment Full time

    Job SummaryA triple A Recruitment is seeking a highly skilled Mechanical Engineer to join our team in Pretoria. As a Mechanical Engineer, you will be responsible for delivering mechanical design activities for assigned projects, including HVAC, Lifts, Wet Services, and Fire rational designs.Key ResponsibilitiesLead mechanical design activities for assigned...


  • Pretoria, Gauteng, South Africa Profession Hub Full time

    Job SummaryWe are seeking an experienced Program Manager to lead our Delivery team at Profession Hub. As a key member of our team, you will be responsible for overseeing the functions of the Delivery team and ensuring the successful launch and optimization of digital products.Key ResponsibilitiesLead the end-to-end program lifecycle, from ideation to...


  • Pretoria, Gauteng, South Africa Liyema Consulting Group Full time

    We're seeking a seasoned IT professional to fill the role of Operations & Service Consultant (Senior) at Liyema Consulting Group. As a key member of our team, you'll be responsible for managing IT systems, providing exceptional customer support, and collaborating with other teams to drive business success.Key ResponsibilitiesResolve complex permission issues...


  • Pretoria, Gauteng, South Africa Fempower Personnel Full time

    About the RoleFempower Personnel is seeking a highly skilled Senior Mechanical Engineer to join our team. As a key member of our engineering department, you will be responsible for delivering expert technical support and contributing to the development of our business growth and operations.Key ResponsibilitiesTechnical Expertise: Provide expert technical...


  • Pretoria, Gauteng, South Africa Makhado Consulting Full time

    Job Title: Solutions Delivery LeadAt Makhado Consulting, we are seeking a highly skilled Solutions Delivery Lead to join our team. As a key member of our organization, you will be responsible for providing technical direction and coordinating the delivery of solutions development, applications support, and database administration teams.Key...

  • IT Solutions Manager

    3 weeks ago


    Pretoria, Gauteng, South Africa IT Ridge Technologies Full time

    Job SummaryWe are seeking an experienced IT Solutions Manager to join our team at IT Ridge Technologies. The successful candidate will be responsible for managing operational planning, workflow, and application of processes, procedures, and systems within the Corporate Service Solutions division.Key ResponsibilitiesOperational Planning: Develop short-term...


  • Pretoria, Gauteng, South Africa Service Solutions Full time

    Unlock your sales potential as a Sales Associate with Service Solutions in Montana, Pretoria.Key Responsibilities:Drive sales growth and achieve sales targets by providing exceptional customer service and support.Develop and maintain strong relationships with customers to increase sales and revenue.Collaborate with the sales team to achieve business...


  • Pretoria, Gauteng, South Africa Service Solutions Full time

    Unlock your sales potential as a Sales Associate with Service Solutions in Montana, Pretoria.Key Responsibilities:Drive sales growth and achieve sales targets by developing strong relationships with customers and providing exceptional service.Collaborate with the sales team to achieve business objectives and stay up-to-date with product knowledge and market...


  • Pretoria, Gauteng, South Africa Service Solutions Full time

    About the RoleWe are seeking a highly skilled Sales Representative to join our team at Service Solutions in Pretoria. As a Sales Representative, you will be responsible for driving new business development and expanding our customer base in the logistics industry.Key ResponsibilitiesDevelop and execute sales strategies to achieve sales targets and grow...


  • Pretoria, Gauteng, South Africa Service Solutions Full time

    Logistics Sales Representative OpportunityWe are seeking a highly motivated and experienced Sales Representative to join our team at our Pretoria branch. As a key member of our sales team, you will be responsible for driving new business development and expanding our customer base in the national market.Key Responsibilities:Develop and execute a structured...