Customer Engagement Agent
4 days ago
The Customer Engagement Agent will work closely with our clients to deliver exceptional customer service and drive revenue growth.
- Responsibilities include:
- Contacting customers to discuss their account and resolve any outstanding issues.
- Ensuring that all customer interactions are handled in a professional and courteous manner.
- Providing support and guidance to customers to help them manage their accounts effectively.
- Collaborating with internal teams to identify and address customer pain points.
Requirements:
- A minimum of 6 months experience in a call center environment.
- Excellent communication skills both verbally and in writing.
- A high level of patience and empathy to handle difficult customer conversations.
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Manager Customer Engagement
19 hours ago
Cape Town, Western Cape, South Africa One Day Only Full timeAbout the JobOneDayOnly is seeking an experienced Manager Customer Engagement to lead our customer service teams in delivering exceptional experiences for South African customers.The successful candidate will support the Head of Customer Service in overseeing department operations, driving efficiency and innovation, and ensuring a high standard of customer...
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Customer Engagement Manager
7 days ago
Cape Town, Western Cape, South Africa Turkish Airlines Full timeTurkish Airlines is looking for a Sales-Driven Marketing Representative to join our team.This role requires a highly motivated individual with excellent communication and interpersonal skills, who can build relationships with travel agents and customers, and drive sales growth.Key Accountabilities:Develop and execute sales strategies to drive revenue...
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Customer Engagement Specialist
4 days ago
Cape Town, Western Cape, South Africa Unlimited Force Marketing Full timeJob SummaryWe are currently seeking a highly skilled and motivated sales professional to join our team as an Independent Sales Agent.As an Independent Sales Agent, you will be responsible for promoting and selling our products/services to potential clients, building strong relationships, and driving business growth and success.Key Performance Indicators...
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Customer Engagement Specialist
1 day ago
Cape Town, Western Cape, South Africa Neo Group Full timeWe're seeking a highly motivated Sales Call Center Agent to join our team! As a key player in our sales strategy, you'll be responsible for contacting potential customers to introduce and explain our products or services.You'll work closely with other team members to achieve team sales goals, following up with customers to ensure their satisfaction and...
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Customer Service Agent
1 week ago
Cape Town, Western Cape, South Africa Cape Union Mart Group Full timeJob title: Customer Service AgentJob Location: Western Cape, Cape TownDeadline: March 21, 2025Job DescriptionOur Customer Experience Department is in search of a culture fit Customer Service Agent to join our team and play a key operational role in supporting our customers and various business stakeholders to achieve business objectives.The role will require...
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Global Brand Engagement Lead
7 days ago
Cape Town, Western Cape, South Africa Mukuru Full timeMukuru is seeking a Global Brand Engagement Lead to oversee global brand engagement initiatives, driving brand awareness and customer interaction through strategic partnerships and immersive brand experiences.Key Responsibilities:Develop and implement global brand engagement strategies, aligning with business objectives and ensuring seamless execution.Lead...
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Customer Engagement Specialist
7 days ago
Cape Town, Western Cape, South Africa MZO DIRECT MARKETING Full timeWe are seeking a Customer Engagement Specialist to join our dynamic team at MZO Direct Marketing.About the Role:You will be responsible for creating memorable experiences for our customers while achieving your professional goals. This includes engaging with customers in-store, providing them with product knowledge and assistance to meet their...
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Customer Engagement Manager
2 weeks ago
Cape Town, Western Cape, South Africa Set Consulting Full timeJob title: Customer Engagement ManagerLocation: Century CityPurpose of the Job: The Customer Engagement Manager is responsible for building and nurturing positive, long-term relationships with customers. This role focuses on increasing customer engagement through strategic communication across digital and direct marketing channels and promoting product...
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Customer Experience Agent
1 week ago
Cape Town, Western Cape, South Africa Pargo Full timeCape Town, South Africa | Posted on 05/03/2025We're hiring We're looking for a smart, innovative Customer Experience Agent to join our team and help us ensure that our customers have a consistently excellent and delightful experience whenever they engage with us. Join us and be part of a fast-growing business that is disrupting the e-commerce delivery...
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Customer Outreach Agent
3 weeks ago
Cape Town, Western Cape, South Africa Signa Opportunity Full timeAbout the role:As the Customer Outreach Agent for our outreach division, you will play a pivotal role in maintaining and enhancing customer relationships within our existing client base. Your primary responsibility will be to proactively engage with customers to facilitate contract renewals and promote the sale of additional services and products. This role...
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Customer Engagement Strategist
3 days ago
Cape Town, Western Cape, South Africa homechoice Full timeWe're seeking a skilled Customer Engagement Strategist to join our team at Homechoice and drive business growth through our chat platform.About the RoleThis role requires a deep understanding of customer behavior, data analysis, and chat platforms to develop and implement effective engagement strategies.The ideal candidate will have a strong analytical mind...
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Customer Engagement Director
5 days ago
Cape Town, Western Cape, South Africa O'Brien Recruitment Full timeAbout the Role:O'Brien Recruitment is looking for a highly motivated Customer Engagement Director to spearhead direct marketing campaigns and drive business growth through enhanced customer interaction.Key Responsibilities:Develop and implement customer-centric marketing strategies to improve engagement and loyalty.Utilize data analytics to inform marketing...
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Customer Engagement Manager
2 days ago
Cape Town, Western Cape, South Africa Rmbwestport Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Providing timely and effective assistance to customers, ensuring their queries are resolved efficiently.Collaborating with internal stakeholders to ensure seamless customer engagement.Maintaining up-to-date knowledge of products and services to effectively communicate value to...
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Customer Engagement Specialist
7 days ago
Cape Town, Western Cape, South Africa Callforceoutsourcing Full timeJob Summary:We are seeking an experienced Customer Engagement Specialist to join our team at Callforceoutsourcing. The successful candidate will be responsible for engaging with customers through various channels, including phone, email, and social media.The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to...
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Global Brand Engagement Specialist
7 days ago
Cape Town, Western Cape, South Africa Mukuru Full timeMukuru is seeking a highly skilled Global Brand Engagement Specialist to drive brand visibility and customer loyalty through on-ground activations and targeted Below the Line campaigns.About the RoleThis role will be instrumental in creating impactful brand experiences in branches and through agent networks.You will be responsible for developing a...
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Entry-level Customer Service Sales Agent
7 days ago
Cape Town, Western Cape, South Africa One and Only Direct Full timeCompany: One and Only DirectCompany Description: At One and Only Direct, we are experts in direct, face-to-face sales. With our personalized approach, we create meaningful connections between our clients and their customers. We specialize in event-based marketing and business-to-business solicitation across various industries, ensuring maximum customer...
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Customer Service Agent
4 weeks ago
Cape Town, Western Cape, South Africa Fempower Full timeCustomer Service Agent Requirements:MatricCollections experience Customer service experienceCall centre experience Would need to travel to work everyday (office-based job)NB: Disabled candidates would be given first preference
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Customer Service Agent
2 weeks ago
Cape Town, Western Cape, South Africa Fempower Full timeCustomer Service Agent Requirements:MatricCollections experience Customer service experienceCall centre experience Would need to travel to work everyday (office-based job)NB: Disabled candidates would be given first preference
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Customer Engagement Manager
2 days ago
Cape Town, Western Cape, South Africa Merand Corbett & Associates Full timeWe are looking for a Customer Engagement Manager to lead our direct channel efforts and develop strategic initiatives that drive customer growth.About the RoleThis is an exciting opportunity to work with our cross-functional teams to design and execute customer engagement strategies that meet business objectives.Main ResponsibilitiesResponsible for customer...
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Customer Engagement Manager
7 days ago
Cape Town, Western Cape, South Africa NOA Group Full timeJob Title: Customer Engagement ManagerLocation: Cape Town, Tyger Waterfront office (office based with optional, 2-days per week remote work policy)About NOANOA is an integrated renewable energy independent power producer, established to provide its customers with innovative and flexible solutions on their journey towards 'Net Zero' emissions and low-cost...