Service Desk Operator I
1 week ago
The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by users, and co-ordinate rapid and appropriate responses to restore the IT services as quickly as possible, ensuring the least impact on business operations. This role applies knowledge of company IT systems and products to conduct troubleshooting, analysis and resolution or escalation of the user incidents within established company standards and timelines.
Seniority level- Entry level
- Full-time
- Management and Manufacturing
- Retail
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Service Desk Agent I
2 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeWe are seeking a proactive and customer-focused Service Desk Agent I , providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving mindset. What you'll do: Excellent customer...
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Service Desk Agent I
2 weeks ago
Cape Town, Western Cape, South Africa Ioco Full timeWe are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations.What you'll do:Excellent customer interaction.Positive attitude required with excellent telephone etiquette.Team player with good work ethic and attendance record.Self-driven - Get the job...
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Customer Service Representative I
3 hours ago
Cape Town, Western Cape, South Africa IOCO Full timeWe're seeking a Customer Service Representative I to join our team at iOCO Infrastructure Services. As a key member of our Service Desk team, you will provide top-notch customer service and technical support to our clients.You'll be responsible for resolving customer issues efficiently, communicating effectively with customers, and delivering exceptional...
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Service Desk Lead
4 days ago
Cape Town, Western Cape, South Africa Ictengage Full timeWe are seeking a highly motivated IT professional to join our technical operations team as a Service Desk Lead.In this role, you will be responsible for managing a dedicated team of service desk technicians and overseeing the operation of our service desk.Your expertise in IT infrastructure, leadership skills, and ability to handle various IT-related...
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Service Desk Quality Expert
3 days ago
Cape Town, Western Cape, South Africa DLK Group Full timeService Desk Quality Expert Job SummaryWe are seeking a Service Desk Quality Expert to join our team at DLK Group. The successful candidate will be responsible for ensuring the highest standards of service quality and performance within our IT Service Desk.The ideal candidate will have 5 years of experience in a similar role, with a relevant National Diploma...
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Accounting and Financial Services Professional
2 weeks ago
Cape Town, Western Cape, South Africa Info Desk Full timeAbout the JobWe are looking for an experienced Accounting and Financial Services Professional to join our team at Info Desk. The ideal candidate will have a strong background in financial accounting and/or management accounting, with a good understanding of public service financial legislations, procedures, and processes.The successful candidate will be...
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Service Desk Analyst
2 weeks ago
Cape Town, Western Cape, South Africa It Ridge Technologies Full timeWe are It Ridge Technologies, a leading technology company seeking a Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for delivering exceptional customer support and resolving technical issues promptly and professionally.About the RoleJob Summary: We are seeking a skilled Service Desk Analyst to provide...
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Service Desk Advisor
2 weeks ago
Cape Town, Western Cape, South Africa Truworths Full timeJob Summary:We are looking for highly motivated and skilled Service Desk Consultants to join our team at Truworths. As a Service Desk Consultant, you will play a critical role in providing exceptional customer service and resolving customer queries in a timely and professional manner.About the Role:• This is an exciting opportunity to work with a...
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Service Desk Operations Technician
2 weeks ago
Cape Town, Western Cape, South Africa Datafin It Recruitment Full timeAbout This OpportunityDatafin IT Recruitment is seeking a highly skilled Service Desk Operations Technician to join our dynamic team in providing exceptional technical support to our clients. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.Key Responsibilities:Provide...
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IT Service Desk Consultant
2 weeks ago
Cape Town, Western Cape, South Africa Truworths Full timeIT Service Desk Consultant - 6 Month ContractWe are looking for four (4) experienced Service Desk Consultants to support our stores. We are looking for individuals who are customer-centric with integrity and excellent attention to detail. This position will be based at our Head Office in Cape Town.Seniority LevelEntry levelEmployment TypeFull-timeJob...
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Service Desk and Desktop Support Supervisor
1 week ago
Cape Town, Western Cape, South Africa Smart4Energy Full timeThe Service Desk and Desktop Support Supervisor will be responsible for managing the IT help desk or service desk, ensuring all user requests are logged, tracked, and resolved. This role requires strong leadership and problem-solving skills, as well as excellent communication and interpersonal skills.Responsibilities:Incident Management: Oversee the...
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Service Desk Engineer
4 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeiOCO Infrastructure Services Invites You to Explore Possibilities. Join our dynamic team as a Service Desk Engineer. Be the first point of contact for IT support, delivering swift and effective solutions that keep our operations running smoothly. If you're tech-savvy, customer-focused, and ready to make an impact in a fast-paced environment, this role is...
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IT Service Desk Support
3 days ago
Cape Town, Western Cape, South Africa BADRI Management Consultancy Full timeWoolworths Financial Services | Full timeWFS IT SERVICE DESK SUPPORT x 2Cape Town, South Africa | Posted on 03/31/2025Woolworths Financial Services, or WFS as it is better known, is a Joint Venture with Absa Bank, that supports the Woolworths retail business by providing in-store credit in the form of the Woolworths Store Card and offering value-added...
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IT Service Desk Manager
2 days ago
Cape Town, Western Cape, South Africa Collinson Full timeWe're a global leader in loyalty and engagement, delivering innovative solutions to some of the world's largest companies. Our 24/7 Service Desk is a critical component of our operations, and we're seeking a highly skilled professional to join our team as a Major Incident Manager.About the RoleThis role will support the Collinson 24/7 Service Desk, focusing...
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Service Desk Analyst
2 weeks ago
Cape Town, Western Cape, South Africa The Building Company Full timeService Desk Analyst - Corporate Office - Cape TownThe Building Company2025/02/14 Airport IndustriaJob Reference Number: 402190800301Department: Corporate Office - IS & TIndustry: Information TechnologyJob Type: PermanentPositions Available: 1Salary: Market RelatedThe main purpose of the job includes taking calls, emails, chats and managing various channels...
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Customer Service and Front Desk Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa Time Personnel Full timeJoin our dynamic team as a Customer Service and Front Desk Coordinator in Cape Town!We are seeking a highly organized individual with excellent communication skills to handle our front desk operations. The successful candidate will have previous experience in a customer-facing role and be proficient in Microsoft Office and reservation systems.This is a...
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Technical Service Desk Professional
2 weeks ago
Cape Town, Western Cape, South Africa The Building Company Full timeService Desk Analyst Job SummaryWe are a leading provider of innovative solutions for the construction industry, and we're currently seeking a highly skilled Service Desk Analyst to join our corporate IT team.In this role, you will be responsible for providing technical support to our end-users, collaborating with internal stakeholders to improve processes,...
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I & O Operations Support Engineer
3 days ago
Cape Town, Western Cape, South Africa Status Staffing Full timeReference: PC001622-RC-1Our client based in Claremont, Cape Town, is seeking an experienced I & O Operations and Support Engineer to join their team.Duties & ResponsibilitiesEMPLOYMENT TYPE: PermanentSECTOR: ITBASIC SALARY: R26 000START DATE: A.S.A.P / ImmediateREQUIREMENTS:MatricRelevant IT Qualification5 – 7 Years IT experienceMCSE / MCITP or Recognised...
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Financial Accountant for Government Agency
2 weeks ago
Cape Town, Western Cape, South Africa Info Desk Full timeJob Title: Financial AccountantWe are seeking a skilled Financial Accountant to join our team at Info Desk. The ideal candidate will have experience in financial accounting and/or management accounting, with a strong understanding of financial functions, practices, and procedures.The successful candidate will be responsible for rendering financial support...
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Help Desk Technician
2 weeks ago
Cape Town, Western Cape, South Africa Ioco Full timeAbout the RoleWe are seeking a Help Desk Technician to join our team at iOCO Infrastructure Services. As a Help Desk Technician, you will be responsible for providing first-level technical support and troubleshooting to ensure seamless IT operations. The ideal candidate will have excellent customer interaction and communication skills, a positive attitude,...