Technical ITSM Expert for CA Service Management Solutions

5 days ago


Durban, KwaZulu-Natal, South Africa IOCO Full time

Exciting Opportunity at IOCO: Technical Services Consultant Position

We are seeking a highly skilled Technical Services Consultant specializing in CA Service Management (CA SM) to join our ITSM consulting team. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and experience with IT service management frameworks and processes like ITIL.

The role requires expertise in designing, configuring, and implementing CA Service Management solutions for clients. This includes providing expert guidance on system integrations, customization, and troubleshooting complex technical issues.

We are looking for a consultant who can work closely with clients to gather requirements, design technical solutions, and develop implementation plans. Strong analytical and communication skills are essential for this position.

Benefits of Working with Us:

  • Come aboard an innovative organization that pushes the boundaries of modern technology and software solutions.
  • Join a dynamic consultancy where you'll work with talented professionals on exciting projects across various business domains.
  • Enjoy a culture of continuous learning and growth opportunities to hone your craft.

About the Position:

This contract position is based in Durban and requires onsite work. We offer a competitive salary package including a monthly remuneration of **R 80,000 - R 100,000** (approximately $4,700-$5,800 USD), commensurate with qualifications and experience.

The ideal candidate will have 3-5 years of experience in a technical consulting role related to CA Service Management or other ITSM solutions. Proficiency in integrating CA Service Management with third-party systems, knowledge of workflow automation, scripting, and customization, as well as hands-on experience with REST/SOAP APIs are necessary skills for this position.



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