Workshop Operations Manager

3 days ago


Johannesburg, Gauteng, South Africa Hedz recruitment solutions Full time
Workshop Manager

As a key member of our team at Hedz Recruitment Solutions, we are seeking a highly skilled Workshop Manager to lead our busy workshop specializing in off-road bikes. Your primary responsibility will be to manage a team of skilled mechanics, ensuring exceptional customer service and overseeing workshop efficiency.

Key Responsibilities:
  • Manage a team of mechanics to ensure timely completion of tasks and maintain high-quality work standards.
  • Develop and implement strategies to improve workshop efficiency, productivity, and customer satisfaction.
  • Collaborate with colleagues to ensure seamless communication and effective problem-solving.
  • Stay up-to-date with industry developments, best practices, and new technologies to maintain our workshop's competitive edge.
  • Ensure compliance with health and safety regulations, maintaining a safe working environment for all staff.
Requirements:
  • 3-5 years of experience in workshop management, preferably in the off-road or motorcycle industry.
  • Strong knowledge of off-road bikes, their maintenance, repair, and tuning.
  • Proven leadership skills, with a track record of improving team performance and customer satisfaction.
  • Excellent communication and interpersonal skills, with a customer-first mindset.
  • Familiarity with workshop management software and reporting tools.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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