Workshop Operations Manager

2 months ago


Johannesburg, Gauteng, South Africa ESG Recruitment Full time
Job Description

We are seeking a highly skilled and experienced Workshop Manager to join our team at ESG Recruitment. The successful candidate will be responsible for the efficient operation of our workshop, ensuring that all tasks are completed to a high standard and that our technicians are utilized effectively.

Key Responsibilities:
  • Workshop Efficiency: Oversee the daily operations of the workshop, ensuring that all tasks are completed in a timely and efficient manner.
  • Technician Management: Manage and supervise a team of technicians, providing guidance and support to ensure that they are working effectively and efficiently.
  • Job Card Management: Ensure that all job cards are distributed and completed accurately and on time.
  • Administration: Complete all related administration tasks, including processing job completion statuses and ensuring that all work hours are documented.
  • Customer Service: Provide excellent customer service, ensuring that all customers are satisfied with the service they receive.
  • Upselling: Identify opportunities to upsell to customers and provide them with additional services.
  • Team Management: Manage and supervise a team of blue-collar employees, ensuring that they are working effectively and efficiently.
Requirements:
  • Experience: The successful candidate will have a solid career history in the engineering sector, with experience in workshop management.
  • Leadership Skills: The candidate will have excellent leadership skills, with the ability to motivate and inspire a team.
  • Communication Skills: The candidate will have excellent communication skills, with the ability to communicate effectively with customers and colleagues.
  • Problem-Solving Skills: The candidate will have excellent problem-solving skills, with the ability to identify and resolve problems quickly and efficiently.


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