Workshop Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Workshop Foreman to join our team at Network Recruitment. As a key member of our Service Centre, you will be responsible for overseeing the day-to-day operations of our workshop, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities:- Service Centre Planning and Management: Develop and implement effective planning and management strategies to ensure the smooth operation of our Service Centre.
- Workshop Operations: Oversee the maintenance and repair of equipment, tools, and specialized tools to ensure optimal functionality.
- Inventory Management: Manage the stores for kits and parts required for repairs, ensuring that all necessary materials are available and up-to-date.
- Asset Fleet Management: Monitor and maintain the asset fleet, including loan fleet, to ensure that all vehicles are in good working condition.
- Administrative Support: Provide administrative and support services, including records management, correspondence, and coordination to support the effective operation of the Service Centre.
- Sales and Customer Service: Respond to customer enquiries, escalate and redirect issues as required, and provide accurate information to ensure customer satisfaction.
- Forecasting and Reporting: Prepare regular service forecasts and reports on current workshop status to inform business decisions.
- Compliance and Quality: Ensure that all procedures and policies are followed to maintain a smooth flow of operations and meet quality standards.
Requirements:
- 2-3 years experience in a similar role, preferably in the Industrial Pumps sector or an Engineering/technical workshop-related environment.
- Advanced Excel skills.
- People and communication skills.
- Experience in Sage X3.
- Project and planning skills.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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