Tygervalley F&I Manager Position

2 weeks ago


Cape Town, Western Cape, South Africa Bonafide Human Capital (Pty) Ltd Full time

We are seeking an accomplished F&I Sales and Management Expert to lead our team in Tygervalley.

Job Description Overview

This critical role plays a pivotal part in supporting the dealership network by delivering superior customer service and optimizing gross profit through vehicle finance and approved product sales, while ensuring strict adherence to all required training, fit & proper, honesty, and integrity standards set by the Financial Service Board (FSB).

Key Objectives

  • Hit or surpass performance targets in a high-pressure dealership environment.
  • Unlock secondary gross profit potential.
  • Guarantee strict adherence to governance and compliance processes, guaranteeing dealership compliance with all applicable laws and regulations.
  • Track and document transactional activities for prompt and informed decision-making.
  • Perform in-depth financial needs assessments and offer associated value-added finance and insurance products.
  • Oversee and maintain accurate records of finance and insurance debtors, coupled with related administrative processes.
  • Offer specialized financial and insurance counsel and support to clients.
  • Lend operational support related to finance and insurance endeavors to contribute to overall growth and profitability.
  • Enlighten customers on products to secure loyalty and boost sales revenue.
  • Maintain and improve professional expertise via continuous learning and awareness of emerging trends.
  • Demonstrate extraordinary customer service and sales management skills.
  • Display profound comprehension of NCA, CRA, FAIS, and FICA regulatory frameworks.

Qualifications and Requirements

A minimum of 3 years of experience in a similar position within the automotive retail industry or banking sector.

The ideal candidate will have completed a degree equivalent to Grade 12 / Matric and obtained a relevant diploma. A Credit Management Diploma would be advantageous, as would holding a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with a minimum of 120 credits.

Essential Skills and Personal Attributes

  • Remain current with vehicle legislation, trade practices, dealership policies, and procedures.
  • Excel in customer service and sales management.
  • Familiarity with the retail industry's compliance framework would be beneficial.
  • Comprehensive knowledge of NCA, CRA, FAIS, and FICA regulations.
  • Authorized by the FSP to execute NCA functions prior to (s13 mandate).
  • Possess necessary Continuous Professional Development points within designated time frames.
  • Possess a valid driver's license.

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