Internal Sales Consultant Tygervalley

4 weeks ago


Cape Town, Western Cape, South Africa Time Personnel Full time
Job Title

Reference: CPT003407-Del-1

Do you enjoy liaising telephonically with clients and enthusiastically explaining details of what a company can offer for clients' varying needs? Our client based in Tygervalley receives a high number of incoming leads daily where you will need to interact and build solid relationships ensuring clients' requirements are well managed and the sales process runs smoothly. A hospitality background will be advantageous, and training is provided to ensure success within this dynamic team.

Duties & ResponsibilitiesRequirements
  1. Matric, relevant qualification advantageous
  2. Previous sales experience is preferred but not essential
  3. Hospitality background will be advantageous
  4. Excellent communication and interpersonal skills
  5. Ability to work under pressure and prioritise tasks
  6. Outstanding analytical, organizational, and time management skills
  7. Exceptional customer service skills
  8. Excellent computer skills and telephone etiquette is a must
Duties
  1. Assisting customers to purchase our products and their branding requirements
  2. Provide exceptional customer service
  3. Coordinate with team members and departments
  4. Meet monthly sales targets
  5. Process orders and sales
  6. Understand customer demands, needs, and preferences
  7. Liaising with clients via telephone and email
  8. Preparing quotes as per client requests
  9. Developing positive relationships
  10. Generating new sales using existing and potential customer networks
  11. Act as the point of contact and handle customers' individual needs
  12. Resolve conflicts and provide solutions to customers in a timely manner
  13. Report on the status of accounts and transactions
  14. Set and track sales account targets, aligned with company objectives

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