Customer Director

4 hours ago


Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

Customer Executive

About the Role:

We are seeking a seasoned Customer Executive to join our team at Boardroom Appointments. As a key member of our organization, you will be responsible for developing and executing effective channel strategies to enhance market reach and customer engagement.

Key Responsibilities:

Channel Strategy Formulation and Implementation
  • Develop and execute channel strategies to drive business growth and customer satisfaction.
  • Collaborate with cross-functional teams to align strategies with business objectives.
Market and Customer Insight Maintenance
  • Monitor market trends, customer behavior, and industry dynamics to inform decision-making.
  • Utilize insights to drive business growth and customer engagement.
New Business Development
  • Identify and pursue new business opportunities to drive revenue growth.
  • Build strong relationships with potential clients and partners.
Strategic Account Management
  • Manage existing customer accounts to ensure customer satisfaction and retention.
  • Develop and implement pricing strategies to balance profitability with competitive market dynamics.
Customer Relationship Management
  • Serve as the primary point of contact for key customers.
  • Resolve issues promptly and maintain positive relationships.




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