Customer Director

5 days ago


Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

{"h1": "Customer Executive Role at Boardroom Appointments", "p": "We are seeking a highly skilled Customer Executive to join our team at Boardroom Appointments. As a key member of our organization, you will be responsible for developing and executing effective channel strategies to enhance market reach and customer engagement.

Key Responsibilities:

* Develop and execute channel strategies to enhance market reach and customer engagement
* Collaborate with cross-functional teams to align strategies with business objectives
* Continuously monitor market trends, customer behavior, and industry dynamics
* Leverage insights to inform decision-making and drive growth
* Identify and pursue new business opportunities
* Build strong relationships with potential clients and partners
* Manage existing customer accounts strategically
* Ensure customer satisfaction, retention, and growth
* Serve as the primary point of contact for key customers
* Resolve issues promptly and maintain positive relationships
* Develop and implement pricing strategies
* Balance profitability with competitive market dynamics

Requirements:

* Matric (Grade 12)
* Post graduate degree in Supply Chain or Sales and Marketing as well as a commercial or management degree
* Valid Code EB driver's licence
* 10 years' experience in a marketing and sales function that includes managing complex and/or significant customer relationships and key/national accounts with at least 5 years in management role
* Proven experience in a customer-facing role, preferably in logistics or supply chain management
* Strong commercial acumen and strategic thinking
* Excellent communication, negotiation, and relationship-building skills

If you are a motivated and results-driven professional with a passion for customer-facing roles, we encourage you to apply for this exciting opportunity.

Please note that we are an equal opportunities employer and welcome applications from diverse candidates.

We look forward to hearing from you"}



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