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Retail Store Manager

2 months ago

Pretoria, Gauteng, South Africa Eskort Full time
{"Key Performance Areas": {"1. Stock Management": {"Stock Ordering": "
  • Place orders with suppliers and manage delivery schedules.
  • Monitor and follow up on orders to ensure timely delivery.
  • Manage stock levels and optimize inventory.
", "Stock Receiving": "
  • Receive and inspect stock upon arrival.
  • Report any discrepancies or damages.
  • Verify stock against delivery notes.
", "Stock Controlling": "
  • Monitor and report daily stock levels.
  • Run stock depletion reports to identify trends.
  • Balance stock levels with sales data.
"}, "2. Housekeeping": "
  • Maintain a clean and safe store environment.
  • Ensure high standards of HACCP compliance.
  • Identify and report OHSA hazards.
", "3. Employee Management": "
  • Recruit, onboard, and train new employees.
  • Develop and implement employee training programs.
  • Manage employee relations and performance.
", "4. Store Organisation": "
  • Plan and implement visual merchandising displays.
  • Manage store layouts and product placement.
  • Optimize store displays to drive sales.
", "5. Cash Management": "
  • Manage daily cash handling and reconciliation.
  • Minimize cash losses and optimize cash flow.
  • Ensure safe and secure cash handling practices.
", "6. Customer Service": "
  • Deliver exceptional customer service and experience.
  • Build customer relationships and loyalty.
  • Respond to customer complaints and feedback.
", "7. System Administration": "
  • Manage staff clocking and attendance.
  • Monitor and maintain store systems and equipment.
  • Ensure store security and CCTV systems are functioning properly.
"}, "Responsibilities": "As a Retail Assistant Manager at Eskort, you will be responsible for leading the store team to achieve sales targets and provide exceptional customer service. You will be responsible for managing stock levels, maintaining a clean and safe store environment, and ensuring high standards of HACCP compliance. You will also be responsible for recruiting, onboarding, and training new employees, as well as managing employee relations and performance. Additionally, you will be responsible for planning and implementing visual merchandising displays, managing store layouts and product placement, and optimizing store displays to drive sales. You will also be responsible for managing daily cash handling and reconciliation, minimizing cash losses and optimizing cash flow, and ensuring safe and secure cash handling practices. Finally, you will be responsible for delivering exceptional customer service and experience, building customer relationships and loyalty, and responding to customer complaints and feedback.", "Requirements": "To be successful in this role, you will need to have a strong background in retail management, with experience in stock management, employee management, and customer service. You will need to have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also need to have a strong understanding of HACCP compliance and OHSA regulations. Additionally, you will need to have experience with visual merchandising and store layout planning, as well as cash handling and reconciliation. Finally, you will need to have a strong commitment to customer service and a passion for delivering exceptional customer experiences.", "About Eskort": "Eskort is a leading retailer of meat and grocery products. We are committed to providing exceptional customer service and delivering high-quality products to our customers. We are a dynamic and fast-paced company that is always looking for talented and motivated individuals to join our team.", "Contact Information": "For more information about this role, please contact our HR department at [insert contact information]."}