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Sales Operations Coordinator

2 months ago

Durban, KwaZulu-Natal, South Africa Meondoholdings Full time
Job Summary

We are seeking a highly organized and detail-oriented Sales Administrator to join our sales team at Meondoholdings. As a Sales Administrator, you will serve as a key point of contact for customers, providing exceptional customer service and support to our sales representatives.

Key Responsibilities
  • Order Processing: Accurately process orders and ensure timely delivery of products to customers.
  • Data Accuracy: Verify the accuracy of data in orders and invoices, and make necessary corrections.
  • Customer Communication: Respond to customer inquiries and resolve any issues in a timely and professional manner.
  • Logistics Coordination: Liaise with the Logistics department to ensure smooth delivery of products to customers.
  • Sales Reporting: Maintain and update sales records, and develop monthly sales reports to track sales performance.
  • Customer Feedback: Communicate important customer feedback to internal stakeholders and help drive business improvements.
  • Sales Target Achievement: Work closely with sales representatives to ensure sales targets are met and report any deviations.
  • Product Knowledge: Stay up-to-date with new products and features, and provide accurate information to customers.
Requirements and Skills
  • Work Experience: Proven work experience as a Sales administrator or Sales support agent.
  • Vehicle Ownership: Own vehicle for business use.
  • Team Player: Excellent team player with high level of dedication.
  • Technical Skills: Hands-on experience with MS Office, particularly MS Excel.
  • Sales Performance Metrics: Understanding of sales performance metrics and ability to analyze data.
  • Organizational Skills: Excellent organizational and multitasking skills.
  • Certification: Certification in Marketing, Sales, or relevant field is a plus.