E-commerce Operations Coordinator

2 months ago


Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time

Pronel Personnel is seeking a skilled E-commerce Operations Coordinator to manage sales and e-commerce operations for wholesale distributors. This role focuses on product listing, pricing accuracy, order follow-ups, and maintaining strong customer relations with online and independent stores.

Key responsibilities include:

  • Product listing management, ensuring accurate images, descriptions, and pricing.
  • Order processing management, ensuring delivery lead times are met.
  • Customer query and complaint resolution.
  • Pricing updates administration and stock availability management.
  • Collaboration with internal teams to ensure seamless operations and accurate product data.

Requirements:

  • Strong attention to detail and communication skills.
  • Proficiency in e-commerce platforms, Microsoft Office, and IT systems.
  • Adaptability with experience in customer relations and sales management.


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