E-commerce Operations Coordinator

1 week ago


Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time
About Pronel Personnel

Pronel Personnel is a leading recruitment agency providing high-quality candidates to various industries. Our expertise lies in matching talented professionals with job openings that cater to their skills and interests.

Job Title: E-commerce Operations CoordinatorEstimated Salary: £25,000 - £30,000 per annumJob Description:Role Overview

The E-commerce Operations Coordinator will play a crucial role in managing the sales and e-commerce operations for wholesale distributors. This position involves ensuring accurate product listings, timely order processing, and maintaining strong customer relations with online and independent stores.

Main Responsibilities
  • Product Listing Management: Ensure accurate images, descriptions, and pricing are up-to-date across all platforms.
  • Order Processing: Oversee order fulfillment to meet delivery lead times and ensure seamless customer experience.
  • Customer Service: Resolve customer queries and complaints efficiently, fostering strong relationships with clients.
  • Pricing Updates and Stock Management: Administer pricing updates and manage stock availability to prevent overselling or underselling.
  • Collaboration: Work closely with internal teams to guarantee smooth operations and accurate product data.
Requirements
  • Attention to Detail and Communication Skills: Strong attention to detail and effective communication skills to maintain high-quality customer service.
  • E-commerce Platform Proficiency: Proficient in e-commerce platforms, Microsoft Office (Excel, Word, PowerPoint), and IT systems to efficiently manage operations.
  • Adaptability and Customer Relations Experience: Adaptable with experience in customer relations and sales management to drive business growth.
Benefits of Working with Pronel Personnel

Pronel Personnel offers a dynamic work environment, competitive salary, and opportunities for professional growth and development. If you have a passion for e-commerce and a keen interest in enhancing the online customer experience, we encourage you to apply.



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